Benefits and Representation Officer (Full time, Fixed term), Musselburgh and District Citizens Advice Bureau

A committed and experienced Benefits Officer is required for Musselburgh Citizens Advice Bureau to work on our ‘Making Advice Work Project’ Funded by the Scottish Legal Aid Board (SLAB).  You must have considerable experience (paid or unpaid) in advice work or related field; an in-depth current knowledge of the benefits system, particularly relating to Universal Credit and Disability benefits.

You must also be confident in supporting your clients through the appeals process, including providing representation at Tribunals.  You will have experience of carrying and managing a complex caseload and have excellent organization, communication and IT skills.