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Volunteering - make a difference, feel the difference

Leaflet about how you can make a difference by volunteering with a citizens advice bureau

Volunteer in a Citizens Advice Bureau

Become a volunteer adviser or administrator, or get involved in social policy, fundraising, IT, communications and social media, and more. 

Frequently asked questions about the Scottish CAB Service

This section of the website aims to answer common questions about the CAB Service in Scotland - not common enquiries brought to citizens advice bureaux. 

CAS doesn’t provide advice and information to people in need of assistance you can get advice online or contact your local CAB

Subscribe to our Information System - AdviserNet

AdviserNet is a comprehensive generalist advice resource that fully takes into account the many differences between law and practice across the different parts of the UK. Jointly created by Citizens Advice (England and Wales) and Citizens Advice Scotland, this comprehensive and up-to-date information system - used by every CAB adviser in the UK - is also available to other organisations via a subscription service.

Helping the whole community

Citizens Advice Bureaux are a lifeline for many in their local community - but it's not just the people that get advice that gain from their work.

Citizens Advice Bureaux

Citizens Advice Bureaux are local, independent charities that provide free and confidential advice and information whoever you are and whatever your problem.

Bureau governance

Every Citizens Advice Bureau is at the heart of its local community, and this is reflected in the way it is managed.

Giving the right advice

There are three ways that Citizens Advice Scotland helps bureaux provide their clients with a professional service, every time.

Citizens Advice Scotland Annual Report 2009/10

CAS's annual report 2009/10. Further copies and the full financial expenditure report are available on request.

Citizens advice in the rest of the UK

Citizens Advice is the national association for Citizens Advice Bureaux in England, Wales and Northern Ireland. Advice is provided from over 2,800 locations, by over 20,000 trained volunteers and 5,200 paid staff.


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