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Kinship care briefing sheet

Briefing sheet exploring the issues faced by people looking after children that are not their own. 

Paying the Price briefing sheet

Briefing sheet summarising the key findings of CAS's disability and sickness research. 

Find your local CAB

Most people in Scotland are not far from a CAB and access to face to face advice.

Find your local CAB

Support our work

When people come to us, whoever they are and whatever their problem, we help them. Each year we help more than 171,000 people in communities across Scotland to know their rights and get their lives back on track.

Paying the Price: CAB clients with mental health issues

Briefing which focuses on CAB clients with mental health issues.

Payment Protection Insurance

Briefing examining Payment Protection Insurance (PPI). 

Social policy statistics briefing sheet 2008/09

In 2008/09, Citizens Advice Bureaux in Scotland dealt with a total of 976,989 issues - a 10% increase from the year before. These issues
were made up of 500,910 ‘new’ and 476,079 ‘repeat’ issues, where clients required more than one visit to have their issues resolved.

This briefing sheet provides a summary of client issues taken from Scottish bureaux statistics between April 2008 and March 2009.

Out of work problems

When employment ends, being denied statutory rights - such as wages due,pay in lieu of notice, and proper dismissal procedures – piles on the misery for CAB clients.

The CAB service information system

A briefing paper describing the information system that Citizens Advice Scotland provides to bureaux. This comprehensive resource facilitates the delivery of accurate advice to bureaux clients on a huge range of subjects.

Bank charges

A briefing about bank charges which can exacerbate problems for CAB debt clients.


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