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OFT and LBRO consultation on the operation of the BIS Civil Sanctions Pilot

Joint response from Citizens Advice and Citizens Advice Scotland to the The Office of Fair Trading (OFT) and the Local Better Regulation Office (LBRO) consultation on the operation of  the Department for Business, Innovation and Skill (BIS) Civil Sanctions Pilot.

Inquiry into migration from Incapacity Benefit to Employment and Support Allowance

Response from Citizens Advice Scotland (CAS) to the Work and Pensions Committee.


Tackling Unexpectedly High Bills - OFCOM consultation

Response to OFCOM's consultation on tackling unexpectedly high bills or 'bill shock' in telecommunications . Views sought on why these occur, the impact of these bills, and preventative measures.

Consumer redress for misleading and aggressive practices

Response from Citizens Advice and Citizens Advice Scotland to the Law Commission and the Scottish Law Commission. The response supports the objective to gain straightforward private rights of redress for misleading and aggressive practices.

SCoWR response to SSAC consultation on passported benefits

The Scottish Campaign on Welfare Reform (SCoWR) response to the SSAC consultation on passported benefits.

Department of Work and Pensions consultation on DLA/PIP - Citizens Advice Scotland response

CAS’s response to the Government’s consultation on the introduction of Personal Independence Payments outlines potential impacts in Scotland of the proposed changes in Scotland.

Interim response to the consultation on Empowering and Protecting Consumers

CAS interim response to the BIS Empowering and Protecting Consumers consultation.

CAS response to Year 2 of the Harrington Review

The CAS response to the second year of the Harrington Review, based on the input of over 130 managers, advisers and volunteers from 60 different bureaux across Scotland.

Advice in Detail: Benefits

This report is a detailed look at the benefits issues that clients bring to the Scottish CAB Service

Scottish Government Spending Review & Draft Budget: Justice Committee

Submission from Citizens Advice Scotland to the Justice Committee: Scrutiny of the Scottish Government's Spending Review 2011 and Draft Budget 2012-13


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