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Citizens Advice Scotland has offices in Edinburgh, Glasgow and Inverness. Our main office is in Edinburgh.

CAS Corporate Plan 2011 - 2014

Document setting out the direction of the Citizens Advice Scotland service until 2014. 

Partnerships & services


Enviable trust and confidence levels amongst CAB clients, and a reach that includes 30 out of 32 local authority areas - two strong reasons why an increasing number of statutory and voluntary partners are keen to work with us.  

Our services to bureaux

When funders agree to support a local Citizens Advice Bureau, they're helping local communities access a wealth of services and resources delivered through Citizens Advice Scotland.

Relative Value

All across Scotland, thousands of people care for children, because their natural parents are unable to do so. These are often grandparents, aunts and uncles but can also be family friends. People who look after children in these kinds of circumstances are often known as 'kinship carers'.

This research is looks at the experiences of a sample of 368 kinship carers who called the Kinship Care Helpline or visited a bureau for advice between January and December 2009.

Being Young Being Heard

Citizens Advice Scotland’s report Being Young Being Heard outlines the impact of the recession on young people in Scotland in their own words.

Cashing in

A report about how people affected by the recession are being targeted by firms offering to help them find a loan. 

Desperate times, desperate consumers

Citizens Advice Bureau evidence on the consumer problems caused or exacerbated by the recession

Debt advice in Scotland

Report showing a snapshot of Scottish citizens advice bureaux debt work in 2010/11.

Debt (mis)management

A short report from Citizens Advice Scotland detailing recent case evidence on debt management companies from Scottish citizens advice bureaux.


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