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Trainee Debt Adviser (Fixed-term) - Angus Citizens Advice Bureau

Job Details

Job title
Trainee Debt Adviser
Closing date
Friday 3 June 2022
Location
Angus – based in our Arbroath office but with travel to our Forfar and Montrose offices as required
Hours per week
35
Type of contract
Fixed-term to 31 March 2023 (may be extended further subject to available funding)
Salary
£23,500 per annum, with 10% employer pension contribution

More about the job

About the job

Angus Citizens Advice Bureau is an independent and innovative advice organisation providing holistic advice and support to local people.  We are a friendly and welcoming team made up of 14 paid staff and around 30 volunteers that offer generalist advice to clients alongside more specific projects. We are looking for a highly motivated person to join our Debt Advice team in the Bureau, to support the Senior Debt Adviser in managing the caseload of Debt clients, and embarking on a learning programme which will equip you with the skills and knowledge required to manage your own caseload of Debt clients.

The successful candidate will demonstrate an interest in supporting clients as they work with our Debt Service to address their debts. They will assist the Debt Service by providing a triage service for clients who require access to debt services and money advice. They will also undertake training to be able to deliver advice and carry out casework over the course of the fixed term contract. We expect candidates to be self-motivated, have excellent teamwork, communication and organisational skills and be computer literate with a commitment to continuous improvement. They will understand the importance of excellent customer services and have a commitment to equality and diversity.

How to apply

Please use the links at the bottom of this page to download an application pack.

For more information on the role please contact Laura Stewart, Chief Officer by email – arb-chiefofficer@anguscab.org.uk .

To apply for this role, please complete and return this application form by 5pm on Friday 3 June 2022 and send it to Laura Stewart, Chief Office, 11 Millgate, Arbroath, Angus DD11 1NN or by email – arb-chiefofficer@anguscab.org.uk

About the employer

The Angus Citizens Advice Bureau is committed to equal opportunities both in service provision and employment.                                                                                                                                        

Charity number: SC010051                                                  

Charity name: Angus Citizens Advice Bureau (SCIO)

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