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Session Supervisor (full time, fixed term) Drumchapel Citizens Advice Bureau

Job Details

Job title
Session Supervisor
Closing date
Friday 7 May 2021
w/c Monday 10th May 2021
Drumchapel, Glasgow (remotely during Covid restrictions)
Hours per week
Type of contract
Fixed Term to 31 May 2022

More about the job

About the job

Drumchapel Citizens Advice Bureau is looking for a highly motivated person with the drive and enthusiasm to ensure the provision of a quality advice and information service to the public.  We are an established Citizens Advice Bureau with a solid reputation for delivering well-managed, proactive, quality assured services, directly and in partnership with statutory and voluntary sector agencies.

This post specifically exists to supervise and ensure the delivery of a high quality generalist advice service within the Drumchapel Citizen’s Advice Bureau.  It will involve supporting a team of advisors who deliver the service and checking the quality of their work. 

Applicants must have a good knowledge of benefits and money advice in order to deliver and oversee a high quality advice service. It is an advantageous requirement that the successful applicant has had supervisory experience in an advice giving environment.

They will have an understanding of the importance of excellent customer services and have a commitment to equality and diversity.

The post is subject to the receipt of a satisfactory Basic Disclosure Certificate

How to apply

You can obtain and return applications to Laura McMahon no later than 5pm on Friday 7th May 2021.


Telephone: 01419444817

Address: 195C Drumry Road East, Drumchapel, G15 8NS

About the employer

Drumchapel CAB strives to be an Equal Opportunities employer.

Drumchapel CAB is a charity registered in Scotland No. SC015207

Authorised and Regulated by the Financial Conduct Authority FRN:  617448

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