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Referrals Officer (Part - Time) - East Ayrshire Citizens Advice Bureau

Job Details

Job title
Referrals Officer
Closing date
Friday 17 August 2018
East Ayrshire
Type of contract
Fixed term
£20,000 per annum (pro rata)

More about the job

About the job

We are looking for an enthusiastic Referrals Officer to provide a single point of contact for the receipt and dissemination of referrals from partner organisations throughout Ayrshire.  Ensuring that all referrals are dealt with within specific timescales and clients and stakeholders (including colleague workers) are given the highest level of customer service achievable.

The ideal candidate will have experience of working in an administrative role, preparing reports and collating statistical data as well as template letters to a high standard.

You will be also required to have excellent communication, prioritizing and organization skills as well as an excellent working knowledge of Microsoft software and related packages with a particular emphasis on Excel

This role is par-time (20 hours per week) and on fixed-term basis until March 2019.

For more information, please refer to the Job Description and Person Specification which can be downloaded using the links below.

How to apply

To apply, please download and email your completed application to the manager, East Ayrshire CAB, at  or return the form to:  

East Ayrshire CAB

The Gateway Centre

3 Foregate Square

Kilmarnock KA1 1LN

Closing date for applications: 5pm, Friday  17th August  2018

Privacy Notice for job applicants

We take your privacy seriously and any personal information you share will be used solely for processing your application. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our privacy notice for job applicants, which can be downloaded below.