Job Details
More about the job
This opportunity is for a Receptionist/Administrator to assist the General Services Coordinator with the smooth running of a busy reception by acting as the first point of contact, in person or by phone. Also, to provide administrative support across the organisation as required.
The successful applicants will,
- Cover reception duties and act as first port of call for clients from across our diverse community.
- Handling incoming/outgoing mail, and managing appointments.
- Handling sensitive information to create accurate case records
- Offer administration support to the General Services Coordinator and other staff within the bureau.
- Respond sensitively to the needs of the client
- Maintain confidentiality at all times
- Present a positive, welcoming image of GNWCAB
- Report directly to the General Services Coordinator
The Receptionist/Administrator will carry out other tasks within the scope of the post.
Glasgow North West CAB is an inclusive employer and values diversity. We operate a 4 day, 32 hour working week and have established flexible and blended working policies - we are happy to talk flexible working.
To apply please complete and return the application form (available using the links at the bottom of this page) to Victoria.clark@gnwcab.org.uk
Equality & diversity monitoring
To help Glasgow North West Citizens Advice Bureau monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to: Victoria.Clark@gnwcab.org.uk
Glasgow North West Citizens Advice Bureau (GNWCAB) is a local charity. We provide free, impartial and confidential information and advice to prevent poverty and ensure people can claim their human rights. Our approach is holistic, addressing the multiple issues the clients bring to the bureau. We represent and support North West Glasgow’s Diverse Communities.
Glasgow North West Citizens Advice Bureau is committed to equal opportunities both in service provision and employment.
Charity number: SC005641
Charity name: Glasgow North West Citizens Advice Service Ltd.
