Project Officer (Fixed Term) - Western Isles Citizens Advice Service

This post is funded by the Aspiring Communities Fund (ACF) with support from the European Social Fund.

The Gluasad Còmhla, (Moving Together) project provides a ‘whole household’ approach to helping those people struggling most to keep their homes warm in remote, rural communities within the Langabhat Medical Practice area of the Isle of Lewis. The aim is to help make people affordably warm and increase their well-being mentally, physically, and financially.

Each partner acts as a catalyst for the others to reach those most in need. All partners have agreed to new cross working and training; establishing data sharing protocols; efficient referrals; ‘named officer’ points of contact for public and partners; supporting installation of energy efficiency measures in homes of very vulnerable clients; and liaison with third party organisations including government at all levels.

Western Isles Citizens Advice Service is looking for a highly motivated person who has knowledge of the social security benefit system and experience of providing social security related advice. Excellent verbal and written communication skills are essential.  You must have the ability to research complex material, and have excellent interpersonal skills. Organisational skills are very important in this post.

This post may require a considerable amount of travel, so the applicant must be able to travel within the Isle of Lewis as required.