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Project Co-ordinator (EU Nationals Support)

Job Details

Job title
Project Co-ordinator (EU Nationals Support)
Closing date
Sunday 13 January 2019
Thursday 17 January 2019
Hours per week
35 hours per week
Type of contract
Fixed term
£24,000 - £26,000 (commensurate with experience)

More about the job

About the job

We are currently looking for a full time Project Co-ordinator to join Citizens Advice Scotland to ensure successful delivery of the EU Nationals Support Project. The role is offered on a fixed-term basis, initially for 6 months.  

Citizens Advice Scotland runs a series of national specialist services as projects which require centralised project co-ordination. The EU Citizens Support Project will be delivered by the bureau network, providing information, advice and support to EU nationals through a Scotland wide helpline and face to face support. Citizens Advice Bureaux will employ specialist advisers to deliver the service which will enable EU nationals to go through the settlement application process and provide advice, help and support to them as they do so.  

The role will involve co-ordination of Citizens Advice Scotland staff and local bureaux to enable effective delivery.

You will have experience of project development, co-ordination and implementation as well as contract management and problem resolution. You will be able to demonstrate your ability to gather and analyse information in order to produce quality reports. You will possess excellent communication skills to be able to build good relationships, manage expectations and communicate information clearly and accessibly. Within your role as Project Co-ordinator, you are expected to contribute to the development of project plans, monitor progress and identify issues.

This is a great opportunity to play a critical role in helping to make society fairer, and in supporting our network of Citizens Advice Bureaux across Scotland.

For more information, please refer to the Application Pack which can be downloaded using the links below.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits in the Application Pack.

How to apply

To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to:


In addition, we ask you to provide a written statement with examples which demonstrate how you meet the requirements of the post, as set out in the job description and person specification.


Equality & diversity monitoring


To help Citizens Advice Scotland monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to:

About the employer

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland. Scottish charity (SC016637) and company limited by guarantee (89892)