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Programme Manager - Citizens Advice Scotland

Job Details

Job title
Programme Manager
Closing date
Sunday 30 June 2019
Monday 22 July 2019
Hours per week
Type of contract
Fixed term
£41,756 - £48,000 per annum, commensurate with experience

More about the job

About the job

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens.

We are looking for a highly motivated Programme Manager to join Citizens Advice Scotland to have direct responsibility and accountability for the delivery of multiple projects from inception through to the successful operational running. The full time post is being offered on a one year fixed term basis, with the possibility of extension.

The role includes identifying resources required, planning the work to realise the expected benefits as well as managing dependencies, workloads and timetables. As a part of the role you will co-ordinate the execution of work to help individuals deliver their part consistently and effectively, while establishing risks, contingency planning and formulating exit strategy processes.

The Programme Manager has also an element of oversight and co-ordination between the different projects and assists each team with project planning and management.

You will have a track record in successfully managing and delivering large-scale projects and/or programmes as well as  strong leadership and communication skills to work with cross functional teams to meet internal and external commitments. To be successful, you will also have an excellent knowledge of business processes, key trends and value drivers and the ability to use this knowledge to generate or influence new ideas to optimise effectiveness.


This role offers an exciting opportunity to work at the heart of supporting Scotland's largest independent advice network.


For more information, please refer to the Job Pack which can be downloaded using the links below.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits in the Application Pack.

How to apply

To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to:


In addition, we ask you to provide a written statement with examples which demonstrate how you meet the requirements of the post, as set out in the job description and person specification.


Equality & diversity monitoring

To help Citizens Advice Scotland monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to:

About the employer

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland. Scottish charity (SC016637) and company limited by guarantee (89892)