Policy Manager - Citizens Advice Scotland

As a Policy Manager (Social Justice) you will lead and manage a team dedicated to improving the policy, processes and practices of key stakeholders in the world of social security, housing and employment policy, advocating for change here people suffer detriment. You will be responsible for managing the work plan, developing policy positions, directing the policy outputs of team members, advocating for change, raising awareness, undertaking research, and empowering people to make informed choices. 

We are looking for someone who is highly motivated, can lead with drive and enthusiasm, able to efficiently manage a work programme of activity, and play a key role in a team dedicated to making positive change to the lives of people in Scotland.

This is a great opportunity to play a critical role in helping to make society fairer, and in supporting our network of Citizens Advice Bureaux across Scotland

*This role is normally based in our Edinburgh office. As a result of the COVID-19 crisis, all Citizen Advice Scotland staff are currently working from home and we would therefore expect the successful candidate would be required to work from home initially.  Re-opening our offices will be carefully planned and managed in accordance with the latest Scottish Government guidance and public health advice. Candidates should be prepared to work from home initially, but be aware that attendance at the normal office base will be required in future. We are currently reviewing our home working policy in response to the COVID-19 crisis and ongoing opportunities to work from home can be discussed with the successful candidate at offer stage.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits below.