Local Energy Advice Project (LEAP): Energy Advice Worker (Part Time, Fixed Term), Clackmannanshire Citizens Advice Bureau

Clackmannanshire Citizens Advice Bureau is delighted to have obtained funding from the Energy Saving Trust through the Energy Redress Scheme to undertake a Local Energy Advice Project (LEAP) and is seeking an additional member of staff to join our expanding team.  Last year the bureau celebrated 50 years’ service to the community with a visit from HRH The Princess Royal, a real highlight. During these years we have provided free advice to residents of Clackmannanshire on over 19,000 issues in the last 12 months.  We have recently been re-accredited at Type iii by Scottish National Standards for advice providers for Housing, Debt and Benefits.

During the last few years we have expanded both paid and volunteer staff, have been successful in obtaining funding for a wide range of projects to assist our clients with NHS complaints, Welfare Rights representation, Energy Advice, Financial Education, Welfare Reform, Money Advice and Mental Health Money Advice as well as a wide range of smaller projects, allowing us to provide a well established holistic approach to our client’s issues.

This role of LEAP Worker is funded for two years and provides an excellent opportunity based at our premises in Glebe Hall, Burgh Mews, Alloa.

We are looking for a highly motivated organised person with the drive and enthusiasm to build on the Bureau’s successful track record of supporting vulnerable people facing financial hardship. The LEAP Worker will help people experiencing problems with utility services make informed decisions, control their budgets and avoid fuel poverty.

The successful candidate will encompass all aspects of the role by carrying out one to one individually tailored sessions that can be carried out in the, bureau, outreach locations or home for the housebound.  In addition there is a requirement to provide and maintain accurate records, provide statistical data and provide reports, as required, whilst managing their own workload.  An understanding of the needs of our funders and their requirements is necessary.  It is essential to maintain our close successful ties with our partners.

Applicants should be a suitably qualified worker able to publicise the project and to encourage self referrals from other agencies. There is a requirement to have a knowledge of the process and understanding of project start-ups with excellent interpersonal skills as partnership working in the voluntary and statutory sectors are required.