More about the job
Drumchapel Citizens Advice Bureau is looking for a highly motivated individual with the drive and enthusiasm to ensure the provision of a quality advice and information service to the public on an outreach basis across Glasgow. We are an established Citizens Advice Bureau with a solid reputation for delivering well-managed, proactive, quality assured services, directly and in partnership with statutory and voluntary sector agencies.
The successful candidate will demonstrate the skills and commitment to provide a quality of advice service to the community we serve. They will have a successful track record in a fast paced CAB environment, communicating and liaising with various local organisations, delivering advice and information services to clients, and will have completed CAB adviser training.
We expect the candidate to be self-motivated, results driven; passionate about social justice, have excellent teamwork, communication and organisational skills, be computer literate with a commitment to continuous improvement.
They will have an understanding of the importance of excellent customer services and have a commitment to equality and diversity.
These posts will start in a remote working capacity during Covid19; thereafter the roles involved working between locations across Glasgow.
Please note that the role is subject to a basic disclosure.
You can download an application pack from the links below or obtain and return applications to Laura McMahon no later than Noon on Monday 23rd November 2020.
Drumchapel CAB strives to be an Equal Opportunities employer.
We hold accreditation under Scottish National Standards for Advice Providers; ISO 9001:2015; and are members with Scottish Association of Citizens Advice Bureaux.
Drumchapel CAB is a charity registered in Scotland No. SC015207
Authorised and Regulated by the Financial Conduct Authority FRN: 617448