Energy Advice Officer (2 Post), West Dunbartonshire Citizens Advice Bureau

WDCAB is a major provider of advice and representation services in West Dunbartonshire.  A key aim is to develop and enhance our services throughout the communities we serve.

We are now seeking to recruit two Energy Advice Officers. The main objective of this new project is to assist clients who have: fuel debt; are in fuel poverty; to carry out home visits and respond to local issues with regard to fuel debt and fuel poverty. The purpose of these posts is to help clients to reduce energy costs, assist and advise those who have difficulty meeting fuel costs and advise on energy measures. In doing this the Officers will provide a vital service to households throughout West Dunbartonshire offering, income maximisation advice, energy efficiency advice, tariff and heating advice, dealing with billing enquiries, advice on switching suppliers, payment methods, fuel debt advice.

The successful candidates will be self-motivated, enthusiastic team members with excellent interpersonal skills, the appropriate technical skills and a commitment to the work of the CAB service. Good organisational skills are essential, as is experience in welfare benefit and debt advice work and a knowledge of computer systems and their applications.

The posts are funded initially for 12 months for the date of commencement  

(we anticipate continued funding beyond that date)