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Development Officer - West (Full Time) - Citizens Advice Scotland

Job Details

Job title
Development Officer - West (Full Time)
Closing date
Wednesday 27 June 2018
Hours per week
Type of contract
Fixed term
circa £25,000 - £27,000 (commensurate with experience)

More about the job

About the job

Citizens Advice Scotland (CAS), based in Edinburgh, is the umbrella organisation providing support to Citizens Advice Bureaux (CAB) across Scotland.

Citizens Advice Scotland (CAS), our 60 member Citizen Advice Bureaux (CAB), the Citizen Advice consumer service, and the Extra Help Unit, form Scotland’s largest independent advice network. Advice provided by our service is free, independent, confidential, impartial and available to everyone. We are champions for both citizens and consumers and in 2016/17 the Citizens Advice Service in Scotland helped over 309,000 clients in Scotland deal with over one million issues overall.

CAS is currently recruiting for a Development Officer to cover the West of Scotland on a fixed term basis (Maternity Cover).

Development Officer will be responsible for working with bureaux and CAS colleagues to develop the CAB service in Scotland locally, regionally and nationally and to assist bureaux to provide a high quality, accessible and well managed service by providing consultancy, advice and support to bureaux boards of directors and managers.

Development Officer has also responsibility for a specific geographical area and will have significant responsibility for prioritising and scheduling their own work on a day to day basis.  

Understanding and awareness of the voluntary sector and experience working with Boards is crucial for the role.

In addition, the successful candidate will have demonstrable experience of managing or developing services and projects, including tendering and contract creation.  You will have the ability to analyse effectively and plan strategically, considering all the options and taking them forward by making sound decisions and recommendations.  All this will be backed up with excellent communication skills, including the ability to persuade and influence key stakeholders.

Flexibility will be required from the successful candidate as they will be required to attend evening meetings.

CAS Benefits

CAS offers excellent terms and conditions, including a total of 40 days leave and a pension scheme with an 8% employer contribution. We have a flexi-time scheme which enables our staff to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please download the CAS Benefits document in the application pack at the bottom of this page. 

For more information please refer to the Job Description and Person Specification which can be downloaded using the links below.

How to apply

To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to:

In addition, please refer to the Job Description and provide a written statement that addresses how you meet the requirements of the role as detailed in the job specification. In the written statement, please provide examples which demonstrate how you meet the requirements. 

Closing date: Wednesday 27 June 2018, 3pm

Interview dates: TBC

Privacy Notice for job applicants

We take your privacy seriously and any personal information you share will be used solely for processing your application. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our privacy notice for job applicants, which can be downloaded below.

Equality & Diversity Monitoring

To help CAS monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to:




About the employer

Citizens Advice Scotland is an Equal Opportunity Employer.

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish Charity Number SC016637).