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Development Officer (West) - Citizens Advice Scotland

Job Details

Job title
Development Officer (West)
Closing date
Thursday 22 August 2019
Monday 2 September 2019
Hours per week
35 hours per week
Type of contract
£25,956 - £28,000 per annum, commensurate with experience

More about the job

About the job

The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens.

We are currently recruiting for a full time Development Officer to join our Development Team on a permanent basis.

Based in Glasgow much of the post holder’s time is spent out in bureaux in Glasgow and West Scotland working with volunteers and paid staff. The successful post holder will be working with local Citizens Advice Bureaux and Citizens Advice Scotland colleagues to develop the service in Scotland locally, regionally and nationally. Development Officers also assist Citizens Advice Bureaux in providing a high quality, accessible and well managed service by advising and supporting their boards of directors and managers. 

You'll bring an understanding and awareness of the voluntary sector, experience of working with Boards as well as managing or developing services and projects. All this will be backed up with excellent communication skills, including the ability to persuade and influence key stakeholders.  The job holder will travel extensively within Glasgow and West Scotland and throughout Scotland as required and will need to be flexible to attend occasional evening or weekend meetings.        

For more information, please refer to the Job Pack which can be downloaded using the links below.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits in the Job Pack.

How to apply

To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to:


In addition, we ask you to provide a short written statement (maximum of two pages) with examples which demonstrate how you meet the requirements of the post, as set out in the job description and person specification.


Equality & diversity monitoring

To help Citizens Advice Scotland monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to:

About the employer

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland. Scottish charity (SC016637) and company limited by guarantee (89892)