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Application Support Coordinator - Citizens Advice Scotland

Job Details

Job title
Application Support Assistant
Closing date
Sunday 19 November 2017
Thursday 23rd or Fri 24th November 2017
Hours per week
Type of contract
Fixed term
circa £21,300 - £23,500 (commensurate with experience)

More about the job

About the job

This is a great opportunity to play a vital role in an influential organisation that campaigns for a fairer Scotland where people are empowered and their rights respected.

We have an excellent opportunity for an Application Support Coordinator to join the IT team. The role holder will provide effective support to bureau using the case management system provided by CAS, and provide input in the form of requirements gathering, testing and user liaison for any new system that is developed. You will be required to work nationally with bureau and CAS staff to ensure bureau have the knowledge and support to effectively use the CASTLE system, and to transition to any new system.

We offer excellent terms and conditions of employment including 30 days annual leave and 10 public holidays, flexitime and a pension scheme.

For more information, please refer to the Job Description and Person Specification which can be downloaded using the links below.

How to apply

To apply for this role, please send completed copies of the Personal Details Form, Equal Opportunities Monitoring Form, along with your current CV to:  

In addition, please refer to the Job Description which can be downloaded at the bottom of this page, and provide a written statement that addresses how you meet the requirements of the role as detailed in the job specification.  In the written statement, please provide examples which demonstrate how you meet the requirements. 

Closing date: Sunday 19th November at 23:59.         

Interview dates: 23rd or 24th November 2017

About the employer

Citizens Advice Scotland is an Equal Opportunity Employer

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland (Scottish Charity Number SC016637).