Citizens Advice Scotland is now running a dedicated online scams web-chat service. It gives specialist one-on-one help to people who are worried they’re being scammed, and those who have already lost money.
It will also undertake scams prevention work to identify, tackle and raise awareness of online scams.
Some people may feel embarrassed about reporting a scam, or if they have fallen victim to one. But a scam is a crime. So the more people talking about them, and the more awareness we have of what scam are out there, the easier it is to protect everyone.
The services runs Monday to Friday from 9am until 5pm.