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Publication date:September 2011This briefing draws on the Scottish Campaign on Welfare Reform (SCoWR) manifesto to set out five key principles for welfare reform agreed by our diverse membership. It calls on the House of Lords to ensure these principles underpin debate and decisions on the Welfare Reform Bill.
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Publication date:September 2011CAS’s response to the government consultation on the simplification of the consumer landscape, including the transfer of Consumer Direct's advice-giving work to Citizens Advice Scotland and Citizens Advice (England and Wales) in April 2012.
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Publication date:September 2011The CAS response to the second year of the Harrington Review, based on the input of over 130 managers, advisers and volunteers from 60 different bureaux across Scotland.
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Publication date:September 2011CAS interim response to the BIS Empowering and Protecting Consumers consultation.
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Publication date:August 2011CAS’s response to the Government’s consultation on the introduction of Personal Independence Payments outlines potential impacts in Scotland of the proposed changes in Scotland.
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Publication date:August 2011A short report from Citizens Advice Scotland detailing recent case evidence on debt management companies from Scottish citizens advice bureaux.
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Publication date:August 2011This briefing sheet looks at the sharp rise in sanctions and the unhelpful effects they have on the people affected, as well as recommendations for improving the system.
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Publication date:July 2011The Scottish Campaign on Welfare Reform (SCoWR) response to the SSAC consultation on passported benefits.
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Publication date:July 2011Response from Citizens Advice and Citizens Advice Scotland to the Law Commission and the Scottish Law Commission. The response supports the objective to gain straightforward private rights of redress for misleading and aggressive practices.
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Publication date:July 2011A guide for Parliamentarians to the work of the Citizens Advice Bureau Service in Scotland. The guide provides information on how MSPs and Scottish MPs can help their constituents on a range of issues including debt, advice, housing and employment.
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Publication date:June 2011CAS was involved in the shaping and writing of amendments proposed by action for children/SCoWR for the third reading of the welfare reform bill. The amendment relates to childcare and costs, and work focused interviews.
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Publication date:June 2011Response to OFCOM's consultation on tackling unexpectedly high bills or 'bill shock' in telecommunications . Views sought on why these occur, the impact of these bills, and preventative measures.
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Publication date:June 2011Citizens Advice Bureau evidence on the consumer problems caused or exacerbated by the recession
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Publication date:June 2011The CAS welfare reform briefing has been sent to all Scottish MPs before the 3rd reading of the Welfare Reform Bill in the House of Commons. The focus of the briefing looks at the major issues affecting our clients in the bill and impact on devolved legislation in Scotland.
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Publication date:April 2011This briefing looks at problems with mobile phone, landline, and internet services including unclear terms and conditions, hidden costs, and mis-selling.
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Publication date:April 2011Response from Citizens Advice Scotland (CAS) to the Work and Pensions Committee.
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Publication date:March 2011A report about how people affected by the recession are being targeted by firms offering to help them find a loan.
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Publication date:March 2011This report is a detailed look at the employment issues that clients bring to the Scottish CAB Service.
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Publication date:March 2011This report is a detailed look at the relationship issues that clients bring to the Scottish CAB Service.
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Publication date:March 2011This report is a detailed look at the benefits issues that clients bring to the Scottish CAB Service
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Brexit: We've produced advice on what Brexit means for people living in Scotland. We'll keep updating our advice as more Brexit changes are announced.