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Publications

  1. Keith Dryburgh
    Publication date:
    August 2011

    A short report from Citizens Advice Scotland detailing recent case evidence on debt management companies from Scottish citizens advice bureaux.

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  2. Publication date:
    August 2011

    This briefing sheet looks at the sharp rise in sanctions and the unhelpful effects they have on the people affected, as well as recommendations for improving the system.

  3. Matt Lancashire
    Publication date:
    August 2011

    CAS’s response to the Government’s consultation on the introduction of Personal Independence Payments outlines potential impacts in Scotland of the proposed changes in Scotland.

  4. Matt Lancashire
    Publication date:
    July 2011

    The Scottish Campaign on Welfare Reform (SCoWR) response to the SSAC consultation on passported benefits.

  5. Publication date:
    July 2011

    Response from Citizens Advice and Citizens Advice Scotland to the Law Commission and the Scottish Law Commission. The response supports the objective to gain straightforward private rights of redress for misleading and aggressive practices.

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  6. Publication date:
    July 2011

    A guide for Parliamentarians to the work of the Citizens Advice Bureau Service in Scotland. The guide provides information on how MSPs and Scottish MPs can help their constituents on a range of issues including debt, advice, housing and employment.

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  7. Publication date:
    June 2011

    CAS was involved in the shaping and writing of amendments proposed by action for children/SCoWR for the third reading of the welfare reform bill. The amendment relates to childcare and costs, and work focused interviews.

  8. Lucy Manson
    Publication date:
    June 2011

    Response to OFCOM's consultation on tackling unexpectedly high bills or 'bill shock' in telecommunications . Views sought on why these occur, the impact of these bills, and preventative measures.

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  9. Publication date:
    June 2011

    Citizens Advice Bureau evidence on the consumer problems caused or exacerbated by the recession

  10. Matt Lancashire
    Publication date:
    June 2011

    The CAS welfare reform briefing has been sent to all Scottish MPs before the 3rd reading of the Welfare Reform Bill in the House of Commons. The focus of the briefing looks at the major issues affecting our clients in the bill and impact on devolved legislation in Scotland.

  11. Publication date:
    April 2011

    This briefing looks at problems with mobile phone, landline, and internet services including unclear terms and conditions, hidden costs, and mis-selling.

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  12. Keith Dryburgh
    Publication date:
    April 2011

    Response from Citizens Advice Scotland (CAS) to the Work and Pensions Committee.

     

  13. Publication date:
    March 2011

    A report about how people affected by the recession are being targeted by firms offering to help them find a loan. 

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  14. Keith Dryburgh
    Publication date:
    March 2011

    This report is a detailed look at the employment issues that clients bring to the Scottish CAB Service.

  15. Publication date:
    March 2011

    This report is a detailed look at the benefits issues that clients bring to the Scottish CAB Service

  16. Keith Dryburgh
    Publication date:
    March 2011

    This report is a detailed look at the relationship issues that clients bring to the Scottish CAB Service.

  17. Matt Lancashire,
    Publication date:
    February 2011
  18. Publication date:
    February 2011

    Joint response from Citizens Advice and Citizens Advice Scotland to the The Office of Fair Trading (OFT) and the Local Better Regulation Office (LBRO) consultation on the operation of  the Department for Business, Innovation and Skill (BIS) Civil Sanctions Pilot.

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  19. Keith Dryburgh, Alizeh Hussain & Matt Lancashire
    Publication date:
    February 2011

    Citizens Advice Scotland’s report Being Young Being Heard outlines the impact of the recession on young people in Scotland in their own words.

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  20. Publication date:
    February 2011

    Citizens Advice Scotland is a member of SCoWR, the Scottish Campaign on Welfare Reform. This is the SCoWR response to the Disabilty Living Allowance reform consultation.

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