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The example of the Citizens Advice Service in ScotlandPublication date:November 2014A new report from the respected Fraser of Allander Institute highlights that Citizens Advice Bureaux across Scotland contributed a total benefit to the common good in Scotland of £168.7 million in the financial year 2013/14.
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Publication date:October 2014Fairness, Equality, Responsiveness: Citizens Advice Scotland’s Submission to The Smith Commission was submitted in October 2014.
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The Newsletter of Citizens Advice ScotlandPublication date:August 2014The summer 2014 Newsletter of Citizens Advice Scotland looks at the transfer of Consumer Futures, the Armed Services Advice Project and the #ChallengeIt campaign, amongst many other things.
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Publication date:July 2014The UK Statement of principles is designed to assist retailers in their policies on the delivery of goods purchased over the internet by individual consumers. It sets out best practice principles as to how retailers can ensure their delivery services meet the needs of their customers.
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Publication date:February 2013A short briefing on the work of the citizens advice service in Scotland.
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Publication date:August 2012A leaflet explainig the role of a volunteer CAB adviser.
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Publication date:May 2012Leaflet with information about CAB volunteering aimed at young people who are looking to gain new skills to help with work, study and the rest of life too!
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Publication date:April 2006Leaflet about volunteering as a social policy co-ordinator in a citizens advice bureau.
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A guide to your citizens advice bureauPublication date:November 2005
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