Publications

Citizens Advice Scotland welcomes the initiative from the Scottish branch of the Trading Standards Institute to address the problem of cold calling for the purposes of property maintenance and repairs.  This briefing uses the evidence from the Citizens Advice Consumer Service helpline to demonstrate the consumer detriment caused by such practices.

In 2003, the Scottish Parliament passed legislation stating that everyone who is homeless will have a right to a home by 2012. In practice, this means ending the system of assessing people as 'priority' or 'non-priority' homeless and giving entitlement to permanent accommodation for all those who are unintentionally homeless. Local authorities will have a duty to house all those who are found to be homeless from January 2013 and to provide the same level of service to all homeless people.

This briefing from our series on the problems facing young people in Scotland looks at housing issues.

CAS submitted a briefing for the Work & Pensions Committee for their evidence session taking place the 20th October, on the changes to Housing Benefit announced in the June 2010 budget. The evidence based briefing presents the Scottish perspective on the proposed changes.

Consultation response considering how to improve access to the Debt Arrangement Scheme.

Briefing which considers the problems experienced by CAB clients living in social housing. 

Briefing sheet which looks at the issues homeowners face in Scotland.