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Publications

  1. Period 1 October 2017 - 31 March 2018
    Claire Williams
    Publication date:
    May 2018

    Over the last six months we supported 1319 clients with 5,969 new and repeat issues, achieving a client financial gain of over £1M.

    From the start of the service on 1 July 2010 to 31 March 2018, ASAP has supported approximately 12,500 individual clients with more than 62,500 new and repeat issues.

    The full report can be downloaded below. 

  2. Period 1 October 2016 - 30 September 2017
    Claire Williams
    Publication date:
    November 2016

    Over the last project year we supported over 2,600 clients with nearly 10,000 new and repeat issues, achieving a client financial gain of over £1.5M. A survey of clients showed that 95% rated the service as very good or good, and 82% reported increased peace of mind as a result of using the service.

    The full report can be downloaded below. 

  3. Claire Williams
    Publication date:
    November 2015

    This report highlights the positive impact that the advice service is making on members of the Armed Forces community in Scotland while also identifying areas of difficulty, including income, employment and housing.

  4. Publication date:
    May 2015

    This short leaflet introduces the Armed Services Advice Project, provides information about who the service is for and what kinds of problems we can help with, and how to get in touch with us.

  5. Keith Dryburgh and Katey Tabner
    Publication date:
    November 2014

    The Armed Services Advice Project (ASAP) was established in 2010 to be a focal point for the Armed Forces Community (AFC) in Scotland for access to advice, information and support, while working closely with key partner organisations to ensure that clients receive the most appropriate support.

    This report provides an update to the findings of the Civvy Street: The New Frontline report which was published in 2012. The report examined the advice needs of members of the Armed Forces Community, looking at whether and how they differed from those of the average citizens advice bureau client. The report found that while the advice needs of veterans did not differ considerably from those of the average client, it was the complexity and severity of these problems that marked them as different.

    Two years on, this report examines whether the recent trends in advice need, such as payday loans and food parcels, have affected veterans and whether their support needs have changed.

  6. In the lead up to Armed Forces Day on Saturday 30th June, Citizens Advice Scotland (CAS) published a report on the advice needs of veterans after they have left the Services.
    Keith Dryburgh
    Publication date:
    June 2012

    While the majority of those who serve make a successful transition to civilian life, a significant minority experience challenging problems. While these problems do not differ considerably from those of the average person, it is the complexity and severity of these problems that are markedly different.

  7. David Brownlee
    Publication date:
    August 2008

    A consultation response from CAS regarding the Scottish Government veterans consultation.