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Publications

  1. Publication date:
    April 2011

    This briefing looks at problems with mobile phone, landline, and internet services including unclear terms and conditions, hidden costs, and mis-selling.

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  2. Keith Dryburgh
    Publication date:
    April 2011

    Response from Citizens Advice Scotland (CAS) to the Work and Pensions Committee.

     

  3. Publication date:
    March 2011

    A report about how people affected by the recession are being targeted by firms offering to help them find a loan. 

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  4. Keith Dryburgh
    Publication date:
    March 2011

    This report is a detailed look at the employment issues that clients bring to the Scottish CAB Service.

  5. Keith Dryburgh
    Publication date:
    March 2011

    This report is a detailed look at the relationship issues that clients bring to the Scottish CAB Service.

  6. Keith Dryburgh
    Publication date:
    March 2011

    This report is a detailed look at the housing issues that clients bring to the Scottish CAB Service.

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  7. Publication date:
    March 2011

    This report is a detailed look at the benefits issues that clients bring to the Scottish CAB Service

  8. Matt Lancashire,
    Publication date:
    February 2011
  9. Publication date:
    February 2011

    Joint response from Citizens Advice and Citizens Advice Scotland to the The Office of Fair Trading (OFT) and the Local Better Regulation Office (LBRO) consultation on the operation of  the Department for Business, Innovation and Skill (BIS) Civil Sanctions Pilot.

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  10. Publication date:
    February 2011

    Citizens Advice Scotland is a member of SCoWR, the Scottish Campaign on Welfare Reform. This is the SCoWR response to the Disabilty Living Allowance reform consultation.

  11. Alizeh Hussain
    Publication date:
    February 2011

    Citizens Advice Scotland’s briefing for the Westminster Hall debate taking place on Tuesday the 8th of February on the effects of housing benefit changes on Scotland.

  12. Matt Lancashire
    Publication date:
    February 2011

    Citizens Advice Scotland's response to the DWP consultation response on the reform of Disability Living Allowance (DLA).

  13. Keith Dryburgh, Alizeh Hussain & Matt Lancashire
    Publication date:
    February 2011

    Citizens Advice Scotland’s report Being Young Being Heard outlines the impact of the recession on young people in Scotland in their own words.

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  14. Publication date:
    February 2011

    The briefing which accompanies Citizens Advice Scotland’s report, Being Young Being Heard.

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  15. Alizeh Hussain
    Publication date:
    January 2011

    This briefing was issued to Scottish MPs on the 18th of January 2011 to inform the debate in Westminster Hall on basic bank accounts in Scotland.

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  16. Publication date:
    January 2011

    Document setting out the direction of the Citizens Advice Scotland service until 2014. 

  17. Keith Dryburgh
    Publication date:
    December 2010

    This report is a detailed look at the consumer issues that clients bring to the Scottish CAB Service.

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  18. Alizeh Hussain, Keith Dryburgh and Vida Gow
    Publication date:
    December 2010

    CAS has responded to the Department of Business, Innovation and Skill's call for evidence on the consumer credit and personal insolvency review. The review looks at issues, practices and policies around store cards, credit cards, high cost credit products, debt remedies and credit related debt issues.

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  19. Alizeh Hussain and Keith Dryburgh
    Publication date:
    November 2010

    CAS’s briefing for Scottish Lords in relation to the Public Bodies Bill Stage 2 debate in the House of Lords.

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  20. Alizeh Hussain
    Publication date:
    November 2010

    Evidence report outlining issues experienced by people living in Scotland in accessing basic bank accounts.

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