You are here

Publications

  1. Publication date:
    May 2012

    Case evidence from citizens advice bureaux show that many clients have been asked to pay premiums by letting agents. These charges can have a significant impact on the individual’s finances and can put their tenancy at risk.

  2. Publication date:
    May 2012

    Leaflet with information about CAB volunteering aimed at older people who are looking for a fresh challenge.  

  3. Jeanette Campbell
    Publication date:
    May 2012

    A submission from Citizens Advice Scotland (CAS) in regards to the Scottish Government’s Welfare Reform (Further Provision) (Scotland) Bill using the ten questions posed by the Committee.

  4. Publication date:
    May 2012

    Leaflet with information about CAB volunteering aimed at young people who are looking to gain new skills to help with work, study and the rest of life too!

  5. Publication date:
    April 2012

    Briefing on the effects of Housing Benefit reform on the people, communities and economy of Scotland.

  6. Sarah Beattie-Smith
    Publication date:
    April 2012

    In consulting with Citizens Advice Bureaux and analysing the case evidence from bureaux clients, it is clear that consumers in remote communities face many barriers. 

    Spotlight:
  7. Scottish Parliament Debate
    Keith Dryburgh
    Publication date:
    April 2012

    In 2003, the Scottish Parliament passed legislation stating that everyone who is homeless will have a right to a home by 2012. In practice, this means ending the system of assessing people as 'priority' or 'non-priority' homeless and giving entitlement to permanent accommodation for all those who are unintentionally homeless. Local authorities will have a duty to house all those who are found to be homeless from January 2013 and to provide the same level of service to all homeless people.

    Spotlight:
  8. Keith Dryburgh
    Publication date:
    April 2012

    In 2003, the Scottish Parliament passed legislation stating that everyone who is homeless will have a right to a home by 2012. Local authorities will have a duty to house all those who are found to be homeless from January 2013 and to provide the same level of service to all homeless people. Evidence from citizens advice bureaux shows a mixed picture of progress, with some homelessness services struggling to meet the commitment alongside the effects of the recession and funding difficulties.

    Spotlight:
  9. A guide for consumers
    Publication date:
    April 2012

    The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues. 

    Spotlight:
  10. Publication date:
    April 2012

    This briefing sheet provides an introduction to the new Patient Advice and Support Service.

    Spotlight:
  11. Publication date:
    April 2012

    A brief introduction to the Patients Advice and Support Service. 

    Spotlight:
  12. Publication date:
    April 2012

    A poster to be used to advertise the Patient Advice and Support Service (PASS)

    Spotlight:
  13. Keith Dryburgh
    Publication date:
    March 2012

    Submission from Citizens Advice Scotland to the Ministry of Justice consultation on charging fees for employment tribunals

    Spotlight:
  14. Lyndsay Russell
    Publication date:
    February 2012

    In January 2012 CAS coordinated a national campaign event called Big Energy Week. The aim was to encourage Scottish consumers to check their energy tariffs and their entitlement to free insulation and assistance with their energy bills.

    Spotlight:
  15. the impact of the IB/ESA migration on Scotland's people, communites, and services
    Keith Dryburgh
    Publication date:
    February 2012

    A report into the effect of the migration from Incapacity Benefit to Employment Support Allowance on Scotland's claimants

  16. Publication date:
    February 2012

    A briefing to Scottish MPs for the Westminster Hall Debate on the ESA Work Capability Assessment, 1st February 2011.

  17. Sarah Beattie-Smith
    Publication date:
    February 2012

    Submission from Citizens Advice Scotland to the UK Government Insolvency Service consultation on Bank Accounts for Bankrupts.

    Spotlight:
  18. Matt Lancashire
    Publication date:
    February 2012

    The key priority areas for citizens advice bureau clients primarily relate to the work of the OFT in the consumer credit and financial products markets. This response outlines the areas of work which we would like to see the OFT continue as priorities, and highlights areas of concern for further consideration by the OFT.

    Spotlight:
  19. Keith Dryburgh
    Publication date:
    February 2012

    The recession has a created a situation in which poor employment practices are more common. Based on case evidence from citizens advice bureaux, which shows numerous examples of poor employer behaviour, this report argues that it is in the interests of both employees and good employers that a Fair Employment Commission be establised to help enforce employment rights and responsibilities.

    Spotlight:
  20. Publication date:
    January 2012

Pages