196,000 people in Scotland are not connected to the public water supply, and rely on a private supply for drinking water. Water quality in private supplies can be poor. Those responsible for the supply must cover the full burden and cost of ensuring that they are treated, monitored, and maintained correctly. The majority of private supplies are rural or remote rural.
Citizens Advice Scotland conducted research into the attitudes and beliefs of those responsible for maintaining private water supplies. This report highlights the gaps in available support to private water communities, and measures that could lead to improved drinking water quality. It also sets out a series of recommendations, interventions and measures that could better support individuals and communities on private water supplies to meet minimum water quality requirements.