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Response to Consultation on The Future of Smart Ticketing

The Scottish Government consulted on The Future of Smart Ticketing, asking for views on how to develop smart ticketing in Scotland. 

Key points:

  • CAS recommends that regardless of the option which the Scottish Government chooses it is key that there are offline ways in which to purchase cards; buy tickets; and/or top-up cards
  • CAS recommends that in going forward the Scottish Government remains open to multiple types of smart ticketing
  • It is important that any changes which are made are well publicised and allow sufficient time for the public to be informed of these changes
  • It is important that smart ticketing is available on multiple modes of transport and from multiple operators


Ruth Mendel
Publication date
December 2017
Publication type