Patients Rights Bill 2010 - Finance Committee

The Independent Advice and Support Service (IASS) is a part of the CAB service in Scotland. Funded by local NHS boards, IASS offers advice and support to all NHS users, their carers, and their families.
IASS assists patients and their families raise any concerns and complaints they may have regarding care received from the NHS. The service also takes a holistic outlook to supporting its clients, and provides advice on a range of issues, including welfare rights, employment and debt. In this way, patients’ health concerns are interlinked with a number of other issues and IASS aims to support them overall.