In January 2012 CAS coordinated a national campaign event called Big Energy Week. The aim was to encourage Scottish consumers to check their energy tariffs and their entitlement to free insulation and assistance with their energy bills.
On the 17 October 2011 Citizens Advice Scotland joined energy suppliers, representatives from consumer groups and the Department of Energy and Climate Change to discuss what can be done to help consumers cope with rising fuel bills.
One of the outcomes of the meeting was that Citizens Advice in England, Wales and Scotland would coordinate a “Big Energy Week” during which consumer organisations, energy suppliers, switching sites and Government agencies would work together to let consumers know about the free help and advice that is available and the steps they can take to save money on their energy bill and maximise their income. This is a report on that week.