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Advice in Scotland 2017-18

A summary of evidence gathered by the Citizens Advice network in Scotland about their work.

In total, CAB assisted nearly 262,000 clients with almost 766,000 issues during 2017-18. Along with the advice provided, bureaux also supported clients by completing over 44,100 official forms, claiming almost £138 million. Benefits accounted for 81% (35,790) of the forms completed with clients receiving, on average, a benefit gain of almost £4,000.

Citizens Advice Scotland
Publication date
February 2019
Publication type
Other downloads