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  1. 17 Jul 2015

    Citizens Advice Scotland has commented on the resignation of Martin Wheatley as head of the Financial Conduct Authority (FCA).

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  2. 15 Jul 2015

    Thousands of consumers lose out every year to subscription traps online which pretend to be free product trials, typically slimming pills and beauty products, to dupe people out of their bank details.

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  3. 8 Jul 2015

    Scams Awareness Month kicked off last week hosted by Nairn Citizens Advice Bureau. The staff and volunteers at Nairn CAB pulled out all the stops with their outdoor event on the high street in Nairn.

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  4. 7 Jul 2015

    Citizens Advice Scotland has called on energy suppliers to act now to reduce customers’ bills in light of the Competition and Markets Authority report on competition in the energy market

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  5. 2 Jul 2015

    Phone, online, postal or doorstep. The young, the old and the in-between. Scams come in all shapes and sizes, and affect everyone. Launching in Scotland on Thursday July 2nd, Scams Awareness Month 2015 (SAM 2015) is part of the fightback.

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  6. 2 Jul 2015

    Today sees the start of Scams Awareness Month 2015. The Scottish launch will take place in Nairn in conjunction with Nairn CAB, Police Scotland and Trading Standards. Find out more about SAM 2015 here.

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  7. 25 Jun 2015

    Citizens Advice Scotland has welcomed a report by the Financial Conduct Authority that exposes the poor advice given by many fee-charging debt managers. 

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  8. 24 Jun 2015

    Families across Scotland are still struggling to afford a decent farewell for their loved ones, according to a new report published by Citizens Advice Scotland.

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  9. 17 Jun 2015

    The Edinburgh Trusted Trader scheme is being launched today (17 June 2015) to residents in response to demand for a “go to” list of reputable businesses when people need work or repairs carried out on their homes.

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  10. 14 Apr 2015

    Citizens Advice Scotland has welcomed the fine imposed on Clydesdale Bank by the FCA, for the bank's poor record on Payment Protection Insurance.

    CAS spokesman Keith Dryburgh says:



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  11. 1 Apr 2015

    Ayr Academy emerged victorious from this year’s Scottish Young Consumer Quiz Final, and will go on to represent Scotland in the UK final. The 2015 event, held at the Scottish Parliament, was the third Young Consumer competition in a row that Citizens Advice Scotland’s Community Action Team has supported. CAS CEO Margaret Lynch formally opened the competition, as well as handing out certificates and prizes to all participants at the end of proceedings.  

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  12. 23 Feb 2015

    Citizens Advice Scotland has urged the Scottish Government to consider the needs of consumers as their top priority when awarding its water supply contract.

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  13. 19 Feb 2015

    Citizens Advice Scotland has given its reaction to the report by the Competition and Markets Authority into the energy markets.

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  14. 15 Dec 2014

    Citizens Advice Scotland has welcomed the news that the UK’s nine biggest banks have agreed to provide free basic bank accounts by the end of 2015.

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  15. 12 Dec 2014

    A lack of government protection could be costing victims of phone crime up to £4 million each year, UK-wide. That’s according to new analysis from Citizens Advice and Citizens Advice Scotland.

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  16. 11 Nov 2014

    Citizens Advice Scotland has welcomed the news that the Financial Conduct Authority is to cap interest rates for payday lending. But CAS has also said that more needs to be done to protect consumers from excessive payday loan charges.

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  17. 16 Oct 2014

    Unscrupulous car parking operators, including those operating on behalf on major supermarkets and shopping centres, are in the sights of Citizens Advice Scotland. Their new ‘It’s Not Fine’ campaign aims to highlight bad practice and empower consumers to fight back.

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  18. 6 Oct 2014

    Last year the Scottish CAB service recorded a 79% increase in the numbers of cases related to household fuel bills.

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  19. 1 Aug 2014

    People who stand up to costly broadband cancellation charges are seeing their fees passed to debt collectors, finds Citizens Advice and Citizens Advice Scotland.

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  20. 31 Jul 2014

    A campaign to end unfair and unclear charges on deliveries to rural areas, with its roots in Skye and Lochalsh CAB, has won support from the UK Government.  Jo Swinson, Consumer Affairs Minister and MP for East Dunbartonshire, will launch the UK-wide statement of principles for parcel deliveries, based upon a document first drawn up by CAS, the Scottish Government and the Scottish Retail Consortium, on Thursday 31st July in Glasgow.

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