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  1. 10 Mar 2016

    Citizens Advice Scotland has welcomed today’s announcement by the Competition and Markets Authority (CMA) on the energy market, but has said more must be done to make sure the changes help vulnerable consumers.

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  2. 8 Mar 2016

    Many online companies are using ‘dodgy tactics’ to lure people into subscriptions they don’t want. That’s the finding of a new report by the Citizens Advice service.

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  3. 3 Feb 2016

    A new report on funeral poverty by CAS has found funeral director and local authority costs should be more consistent and bereavement support more widely available.

  4. Citizens Advice Scotland and the Scottish Flooding Forum are inviting anyone who has been affected by flooding to participate in a short survey. We are keen to find out if flooding issues have affected the cost of your property insurance, and how. 

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  5. Hundreds of thousands of Scottish consumers are in debt to their local Council for unpaid water and sewerage bills - according to a new report today by Citizens Advice
    Scotland.

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  6. 8 Oct 2015

    Citizens Advice Scotland has welcomed the Scottish Government’s new Private Housing (Tenancies) Bill, describing it as good news for tenants and landlords alike. 

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  7. 8 Sep 2015

    A new report published today (Tuesday) reveals that a million consumers in rural Scotland are still being hit by unfair delivery charges. The report is the latest in a long campaign by Citizens Advice Scotland (CAS), and comes on the day that MPs are due to debate the issue in the House of Commons.

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  8. 29 Jul 2015

    Following a consultation period and subsequent report, the final report and accompanying codes illustrating the recommendations for changes to the Consumer Codes has now been published here.

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  9. 20 Jul 2015

    People who are charged unfairly by private car parks have grounds for legal challenge - according to a new legal opinion obtained by Citizens Advice Scotland (CAS), and published today.

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  10. 17 Jul 2015

    Citizens Advice Scotland has commented on the resignation of Martin Wheatley as head of the Financial Conduct Authority (FCA).

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  11. 15 Jul 2015

    Thousands of consumers lose out every year to subscription traps online which pretend to be free product trials, typically slimming pills and beauty products, to dupe people out of their bank details.

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  12. 8 Jul 2015

    Scams Awareness Month kicked off last week hosted by Nairn Citizens Advice Bureau. The staff and volunteers at Nairn CAB pulled out all the stops with their outdoor event on the high street in Nairn.

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  13. 7 Jul 2015

    Citizens Advice Scotland has called on energy suppliers to act now to reduce customers’ bills in light of the Competition and Markets Authority report on competition in the energy market

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  14. 2 Jul 2015

    Phone, online, postal or doorstep. The young, the old and the in-between. Scams come in all shapes and sizes, and affect everyone. Launching in Scotland on Thursday July 2nd, Scams Awareness Month 2015 (SAM 2015) is part of the fightback.

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  15. 2 Jul 2015

    Today sees the start of Scams Awareness Month 2015. The Scottish launch will take place in Nairn in conjunction with Nairn CAB, Police Scotland and Trading Standards. Find out more about SAM 2015 here.

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  16. 25 Jun 2015

    Citizens Advice Scotland has welcomed a report by the Financial Conduct Authority that exposes the poor advice given by many fee-charging debt managers. 

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  17. 24 Jun 2015

    Families across Scotland are still struggling to afford a decent farewell for their loved ones, according to a new report published by Citizens Advice Scotland.

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  18. 17 Jun 2015

    The Edinburgh Trusted Trader scheme is being launched today (17 June 2015) to residents in response to demand for a “go to” list of reputable businesses when people need work or repairs carried out on their homes.

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  19. 14 Apr 2015

    Citizens Advice Scotland has welcomed the fine imposed on Clydesdale Bank by the FCA, for the bank's poor record on Payment Protection Insurance.

    CAS spokesman Keith Dryburgh says:



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  20. 1 Apr 2015

    Ayr Academy emerged victorious from this year’s Scottish Young Consumer Quiz Final, and will go on to represent Scotland in the UK final. The 2015 event, held at the Scottish Parliament, was the third Young Consumer competition in a row that Citizens Advice Scotland’s Community Action Team has supported. CAS CEO Margaret Lynch formally opened the competition, as well as handing out certificates and prizes to all participants at the end of proceedings.  

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