10 May 2011
Citizens Advice Scotland have backed OFCOM’s campaign to gather evidence of how many people are receiving ‘unexpectedly high’ bills for phone and internet services.
5 May 2011
Citizens Advice Scotland says the decision by Lloyds to set aside £3.2bn for repayment of Payment Protection Insurance (PPI) is a sign that the industry knows the recent High Court ruling has to be taken seriously.
21 Apr 2011
Citizens Advice Scotland (CAS) have said today’s report by OFCOM strengthens the recent CAS campaign for action to stop the telecommunications industry ripping off its customers.
20 Apr 2011
Citizens Advice Scotland (CAS) have said today’s landmark High Court court decision against the British Bankers’ Association is a major victory for consumers and for fairness.
7 Apr 2011
Citizens Advice Scotland have said the increases in the minumum wage will barely off-set the rise in the cost of living for many vulnerable people.
5 Apr 2011
Citizens Advice Scotland have shown today that many Scots are being ‘ripped-off in their own homes’ by telephone and internet providers.
19 Feb 2011
Citizens Advice Scotland (CAS) have said that the major High Street banks need to ‘get their act together’ and treat their customers better, following claims today by ‘Consumer Focus’ that less than half of those who make a complaint to their bank are satisfied with the response.
24 Jan 2011
Citizens Advice Scotland (CAS) has welcomed the Scottish government’s new Deposit Protection scheme, saying it will put an end to exploitation of tenants by ‘rogue landlords’.
19 Jan 2011
Scottish MPs will today debate how to force Scotland’s main banks to stop turning away people who need a bank account.
14 Oct 2010
Citizens Advice Scotland (CAS) have responded to the statement made this morning by the government on the future of the consumer landscape.