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  1. 11 Oct 2019

    Citizens Advice Scotland has responded to news that the holiday company Flylolo has cancelled a number of flights from Glasgow Airport, leaving around 900 passengers stranded.

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  2. 10 Oct 2019

    by Dr Jamie Stewart,

    Energy spokesperson for Citizens Advice Scotland

     

    This article was originally published in The Herald on 9 October 2019.

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  3. 7 Oct 2019

    Citizens Advice Scotland (CAS) has responded to news that the Civil Aviation Authority’s (CAA) website, which opened today to help Thomas Cook customers get refunds, is experiencing technical problems.

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  4. 25 Sep 2019

    Citizens Advice Scotland has today urged MSPs to ensure that progress towards tackling climate change does not put more burden on those least able to cope.   

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  5. 23 Sep 2019

    Many holidaymakers affected by the collapse of Thomas Cook are protected under the Atol scheme, Citizens Advice Scotland (CAS) said today.

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  6. 3 Sep 2019

    Responding to the announcement today of the Programme for Government, Citizens Advice Scotland’s Head of Energy policy Dr Jamie Stewart said:

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  7. 2 Sep 2019

    Citizens Advice Scotland is today (Monday) launching its latest effort to help consumers beat online scammers.

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  8. 19 Jul 2019

    Citizens Advice Scotland has welcomed the report ‘Future for all’ which is published today by Citizens Advice (England and Wales) which argues that the rapidly-changing energy market across the UK means there is a need for new measures to protect consumers.

  9. 16 Jul 2019

    Citizens Advice Scotland has welcomed the announcement of new funding to help in the fight against scams, as a new partnership is unveiled today between the UK’s Citizens Advice network, Facebook and Money-saving expert, Martin Lewis.

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  10. 12 Jul 2019

    Citizens Advice Scotland has responded to the publication of a report by the House of Commons Public Accounts Committee which highlights deficiencies in consumer regulations.

  11. 18 Jun 2019

    Figures released today by Citizens Advice Scotland show that there is a wide disparity in the sense of shame people feel about falling for a scam, depending on how old they are.

  12. 17 Jun 2019

    CAS has responded to today's report by the Royal Society of Edinburgh about the future of the energy sector in Scotland.

  13. 11 Jun 2019

    Citizens Advice Scotland has welcomed the news that the Scottish government is to provide new help for people who use private water supplies.

  14. 10 Jun 2019

    Citizens Advice Scotland is today launching a Scams Awareness campaign with new figures showing the scale of scams in Scotland.

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  15. 7 Jun 2019

    The Financial Conduct Authority has today announced new rules to limit the costs of bank overdrafts.

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  16. 3 Jun 2019

    Responding to the UK government’s announcement of a new consumer champion for mobile and broadband customers, Citizens Advice Scotland’s Chief Executive Derek Mitchell said,

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  17. 3 Jun 2019

    One tenth of Scots who are in work have had to miss paying gas or electricity bills at least once in the last year because they have run out of money, according to new statistics calculated and published by Citizens Advice Scotland (CAS).

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  18. 28 May 2019

    Citizens Advice Scotland has welcomed the new voluntary code which protects consumers from fraud, but has said that more needs to be done.

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  19. 11 Apr 2019

    Citizens Advice Scotland has responded to news that several Scottish Councils are making a significant profit from the provision of burial and cremation services.

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  20. 11 Apr 2019

    Citizens Advice Scotland has welcomed OFGEM’s announcement today that companies will have to pass new and tougher tests before entering the energy market.  

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