21 Oct 2020
by Emma Ash, Senior policy officer (Water team).
This article was first published in the Herald in 21 October 2020.
6 Oct 2020
A new online tool launched was this week called BogusBuster, which helps consumers who are the victims of scams and who fall for fake products to claim their money back from online marketplaces.
30 Sep 2020
by Tracey Reilly, CAS Policy Manager (Strong Communities team)
This article was first publlshed in the Herald on 30 September 2020.
14 Sep 2020
Citizens Advice Scotland (CAS) has outlined a plan to protect consumers in the move to net zero.
5 Aug 2020
by Kyle Scott, CAS Policy officer
This article was first published in the Herald on 5 August 2020.
28 Jul 2020
Citizens Advice Scotland has today welcomed the announcement by the Financial Conduct Authority (FCA) to ban the way some car dealers receive commission linked to the interest rate consumers pay.
1 Jul 2020
by Greg Thomas, policy officer in the CAS Strong Communities team.
This column first appeared in the Herald newspaper on 1 July 2020.
24 Jun 2020
By Emma Ash, Energy policy officer at Citizens Advice Scotland.
This article was first published in the Herald on 24 June 2020.
17 Jun 2020
by Myles Fitt, CAS spokesperson on Financial Health.
This article was originally published in the Herald newspaper on 17 June 2020.
15 Jun 2020
Citizens Advice Scotland has welcomed the launch of the 2020 Scams Awareness campaign.
11 Jun 2020
The national campaign for Scams Awareness Fortnight will be running from 15-28 June 2020.
20 May 2020
by Kate Morrison, CAS spokesperson on Fair Markets.
This article was first published in the Herald newspaper on 20 May 2020.
19 May 2020
Citizens Advice Scotland has called for action to help consumers who have been unable to get refunds for cancelled flights, holidays and events during the Covid-19 crisis.
13 May 2020
by Aoife Deery, CAS Energy policy team.
NB This column was first published in the Herald newspaper on 13 May 2020.
6 May 2020
Citizens Advice Scotland has welcomed the Scottish Parliament’s decision to pass the Consumer Scotland Bill.
1 May 2020
Citizens Advice Scotland has welcomed an agreement announced today by the Association for Decentralised Energy and Heat Network suppliers across the UK, to protect their customers during the COVID-19 crisis.
29 Apr 2020
by Gail Walker, Water policy manager at CAS.
NB This article was first published in the Herald newspaper on 29 April 2020.
22 Apr 2020
by Greg Thomas, CAS policy officer
NB This article was first published in the Herald newspaper on 22 April 2020.
5 Mar 2020
Responding to the news that Flybe has gone into administration, Citizens Advice Scotland Chief Executive Derek Mitchell said,
21 Feb 2020
By Rory Mair CBE, Chair of Citizens Advice Scotland
This column first appeared in the Herald on 21 February 2020.