29 Mar 2019
Today Citizens Advice Scotland has launched a new service called “Help to Claim” which aims to support people who are making their initial application for Universal Credit.
18 Jan 2019
Citizens Advice Scotland has responded to regulations for the Funeral Expense Assistance regulations being laid before the Scottish Government.
11 Jan 2019
Citizens Advice Scotland has responded to today's speech by the Secretary of State for Work and Pensions announcing a number changes to Universal Credit, and the High Court judgment relating to the way that Universal Credit is delivered.
23 Nov 2018
Andrew Haldane, Chief Economist at the Bank of England and a member of the Bank’s monetary policy committee, today made a visit to West Lothian CAB, where he met with both clients and advisers to see some of the problems people are dealing with in today’s economy
29 Oct 2018
Citizens Advice Scotland has said the funding announced for Universal Credit in today's budget will not be sufficient to solve the problems in the system.
18 Oct 2018
Citizens Advice Scotland has today published evidence showing that demand for advice on rent arrears increased by 47% between 2012 - 2017.
1 Oct 2018
On Monday the UK Government Secretary of State for Work and Pensions announced that her department will fund the Citizens Advice network in Scotland (alongside Citizens Advice England and Wales) to deliver a comprehensive, enhanced support service helping people to make a Universal Credit claim.
26 Sep 2018
Citizens Advice Scotland has welcomed the announcement that the new benefits agency, Social Security Scotland, will deliver any face-to-face assessments for disability benefits.
29 Aug 2018
The Scottish Government has announced the "qualifying date" for the first payments of the new Carer's Allowance (CA) Supplement to people getting Carer's Allowance by Social Security Scotland.
15 Jun 2018
Citizens Advice Scotland has responded to the National Audit Office report on Universal Credit.
11 Jun 2018
Author - Rob Gowans, CAS Policy Officer
Last week the Work and Pensions Secretary made a written statement to Parliament on Universal Credit (UC) which marked some important evolutions in government policy. The key points relate to the transitional protection for clients who are moving from legacy benefits to UC.
Ministers have often said that these claimants will be protected from any drop in income by ‘transitional protection’. However CAS and CABs have recently been highlighting the losses already being suffered by clients as a result of changes of circumstances, which in full service areas means a move to UC.
26 Apr 2018
Article by Rory Mair,
Chair, Citizen s Advice Scotland
(published in the Scotsman newspaper following the passing of the Social Security Bill by the Scottish Parliament on 25/04/18).
9 Apr 2018
Citizens Advice Scotland (CAS) has responded to the news that some Universal Credit claimants are having substantial deductions made to their payments in order to pay off debts.
28 Mar 2018
Citizens Advice Scotland was announced as the 500th organisation to sign up to Scotland’s Digital Participation Charter at an event in Edinburgh today, with a commitment to increase digital skills and access throughout the Scottish CAB network.
7 Feb 2018
Almost a fifth of people who seek advice from Scottish CABs say they never use the internet, with more than half unable to apply for jobs or benefits online without help, according to new research published today by Citizens Advice Scotland.
22 Nov 2017
Citizens Advice Scotland has responded to the Chancellor’s announcement of reforms to Universal Credit.
9 Nov 2017
Citizens Advice Scotland (CAS) has welcomed the Scottish government’s announcement of a new consultation on fuel poverty strategy.
3 Nov 2017
The UK government has announced that it will make it easier for people to claim assistance to meet the cost of funerals.
18 Oct 2017
Citizens Advice Scotland has welcomed the announcement that the Universal Credit phoneline is to change to a Freephone number, but has called for the government to halt the rollout of the scheme so that further changes can be made.
2 Oct 2017
Hundreds of thousands of older people in Scotland are missing out on social security money they are entitled to because they are not claiming it, according to Citizens Advice Scotland.