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  1. 15 Jun 2018

    Citizens Advice Scotland has responded to the National Audit Office report on Universal Credit.

  2. 11 Jun 2018

    Author - Rob Gowans, CAS Policy Officer

    Last week the Work and Pensions Secretary made a written statement to Parliament on Universal Credit (UC) which marked some important evolutions in government policy. The key points relate to the transitional protection for clients who are moving from legacy benefits to UC.

    Ministers have often said that these claimants will be protected from any drop in income by ‘transitional protection’. However CAS and CABs have recently been highlighting the losses already being suffered by clients as a result of changes of circumstances, which in full service areas means a move to UC.

  3. 26 Apr 2018

    Article by Rory Mair,

    Chair, Citizen s Advice Scotland

    (published in the Scotsman newspaper following the passing of the Social Security Bill by the Scottish Parliament on 25/04/18).

  4. 9 Apr 2018

    Citizens Advice Scotland (CAS) has responded to the news that some Universal Credit claimants are having substantial deductions made to their payments in order to pay off debts.

  5. 28 Mar 2018

    Citizens Advice Scotland was announced as the 500th organisation to sign up to Scotland’s Digital Participation Charter at an event in Edinburgh today, with a commitment to increase digital skills and access throughout the Scottish CAB network.

     

  6. 7 Feb 2018

    Almost a fifth of people who seek advice from Scottish CABs say they never use the internet, with more than half unable to apply for jobs or benefits online without help, according to new research published today by Citizens Advice Scotland.

  7. 22 Nov 2017

    Citizens Advice Scotland has responded to the Chancellor’s announcement of reforms to Universal Credit.

  8. 9 Nov 2017

    Citizens Advice Scotland (CAS) has welcomed the Scottish government’s announcement of a new consultation on fuel poverty strategy.

  9. 3 Nov 2017

    The UK government has announced that it will make it easier for people to claim assistance to meet the cost of funerals.

  10. 18 Oct 2017

    Citizens Advice Scotland has welcomed the announcement that the Universal Credit phoneline is to change to a Freephone number, but has called for the government to halt the rollout of the scheme so that further changes can be made.

  11. 2 Oct 2017

    Hundreds of thousands of older people in Scotland are missing out on social security money they are entitled to because they are not claiming it, according to Citizens Advice Scotland.

  12. 20 Sep 2017

    Citizens Advice Scotland have welcomed the announcement of a Young Carer Grant, but has called for further detail on how it will work.

  13. 22 Aug 2017

    Citizens Advice Scotland has given its support to today’s report by the Scottish Council for Voluntary Organisations about digital exclusion

  14. 18 Jul 2017

    We keep an eye on issues in the media that may affect bureaux and citizens. In case you'd like to take a look, here's our latest weekly summary of stories we've been tracking across the past seven days and various newspapers

  15. 11 Jul 2017

    We keep an eye on issues in the media that may affect bureaux and citizens. In case you'd like to take a look, here's our latest weekly summary of stories we've been tracking across the past seven days and various newspapers

  16. 7 Jul 2017

    Charity says flaws in new benefit are pushing families into crisis

  17. 6 Jul 2017

    Today we are calling for a halt to the 'accelerated rollout' of Universal Credit, the major new UK benefit. In Scotland, we know Universal Credit has already caused problems for thousands of people – and we believe the issues with it must be addressed before it affects hundreds of thousands more. 

  18. 5 Jul 2017

    Today, the DWP has announced its plans to relocate and merge Jobcentre services across the UK. This includes the plan to retain Castlemilk Jobcentre, but to continue with the closure and merging of seven of Glasgow’s Jobcentres. Citizens Advice Scotland evidence suggests that the decision to close almost half of Glasgow’s Jobcentres will impact most on those who are already struggling in the city. 

  19. 26 Jun 2017

    The proposed law to set up a new Scottish social security to govern the benefits being devolved to the Scottish Parliament, the Social Security (Scotland) Bill has been published. Whilst a number of the details of the new system are still to be decided, a number of important features are included in the Bill.

  20. 21 Jun 2017

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