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14 Sep 2020
Citizens Advice Scotland (CAS) has outlined a plan to protect consumers in the move to net zero.
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9 Sep 2020
by Michael O'Brien, CAS energy policy officer.
This article was first published in the Herald on 9 September 2020.
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13 May 2020
by Aoife Deery, CAS Energy policy team.
NB This column was first published in the Herald newspaper on 13 May 2020.
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4 May 2020
Citizens Advice Scotland has responded to a new survey showing that people are set to face high energy bills because of increased fuel use during lockdown.
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1 May 2020
Citizens Advice Scotland has welcomed an agreement announced today by the Association for Decentralised Energy and Heat Network suppliers across the UK, to protect their customers during the COVID-19 crisis.
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28 Apr 2020
One Parent Families Scotland has launched a gas and electricity grant scheme to help support single parent families during the coronovirus outbreak.
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15 Apr 2020
by Emily Rice, CAS Energy policy officer.
NB This column was published in the Herald newspaper on 15 April 2020.
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3 Mar 2020
Citizens Advice Scotland (CAS) has welcomed the publication today of the Heat Networks Bill by the Scottish Government as a step in reducing carbon emissions and creating oversight of the previously-unregulated network of communal heating systems.
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26 Feb 2020
By Dr. Jamie Stewart, Citizens Advice Scotland.
NB This article was published in the Herald newspaper on 26 February 2020.
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26 Feb 2020
Fairer prices, clear and accurate billing and better support for people in vulnerable situations are at the heart of Citizen Advice Scotland’s (CAS) priorities for the energy market in Scotland, outlined today.
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12 Feb 2020
A major new report from Citizens Advice Scotland (CAS) has revealed the state of the energy market in Scotland.
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29 Jan 2020
Citizens Advice Scotland have welcomed news that Ofgem is making energy giant Ovo pay a settlement package of £8.9m for failing to bill its customers correctly.
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25 Jan 2020
Citizens Advice Scotland (CAS) is calling on people who rely on electricity to heat their homes to seek advice on how they can save on their energy bills as new figures show a jump in the number of electric-only households in fuel poverty.
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25 Jan 2020
by Dr Jamie Stewart, CAS Head of Fair Markets policy
This opinion column first appeared in the Herald newspaper on 25 January 2020.
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21 Jan 2020
Citizens Advice Scotland (CAS) is encouraging people to seek advice on energy issues, with over half a million homes in Scotland in fuel poverty.
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20 Jan 2020
Citizens Advice Scotland (CAS) is today (Monday) launching Big Energy Saving Week, revealing that the Citizens Advice network helped people save more than £200 on their energy bills on average last year.
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3 Jan 2020
Citizens Advice Scotland (CAS) is today calling for an increase in funding to help make Scottish homes more energy efficient.
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13 Dec 2019
Citizens Advice Scotland (CAS) is highlighting a service change which will affect pre-payment energy customers in the New Year. The change will affect everyone who uses a Scottish Gas top-up key or card.
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7 Nov 2019
Citizens Advice Scotland (CAS) has today welcomed an open letter from Ofgem calling for fairer treatment for customers who are left in debt when energy companies collapse.
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21 Oct 2019
Four expert energy advisers are now in post at Citizens Advice Bureaux across the north of Scotland after completing their training with Scottish and Southern Electricity Networks (SSEN).
Brexit: We've produced advice on what Brexit means for people living in Scotland. We'll keep updating our advice as more Brexit changes are announced.
