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23 Jan 2019
Citizens Advice Scotland (CAS) has urged people in debt to seek help, following the publications of today’s Scottish Insolvency figures.
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21 Jan 2019
East Renfrewshire has been revealed as the local authority area in Scotland where people are most likely to switch energy supplier, according to new research.
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7 Dec 2018
Many working people in Scotland are routinely struggling to afford food, a new survey has found.
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11 Oct 2018
11% of Scottish households are using electric heating, which is the most expensive form of domestic fuel – three times as costly as gas.
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24 Aug 2018
Citizens Advice Scotland has responded to Scottish Power’s announcement that it will increase dual fuel energy prices for those on its standard variable tariff by 3.7%. This is Scottish Power's second price rise this year, with dual fuel prices rising by 5.5% on 1 June. It follows Ofgem's decision to increase the level of their Safeguard tariff.
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10 Aug 2018
Following the report of the UK Parliament’s British Infrastructure Group into the smart meter roll out, Citizens Advice Scotland has reiterated its call for the programme's 2020 target to be extended.
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9 Aug 2018
Citizens Advice Scotland has responded to British Gas's announcement that it will increase the price of its Standard Variable Tariff (SVT) by 3.8%, taking effect from 1 October 2018. This follows a previous price rise of 5.5% announced in April, and will affect around 3.5 million customers.
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27 Jun 2018
Citizens Advice Scotland has given a qualified welcome to the Scottish government’s Fuel Poverty Bill, published today, but we also set out ways in which more progress could be made.
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19 Jun 2018
Citizens Advice Scotland is today publishing the findings of new research into fuel poverty in Scotland, looking specifically at which households are most affected and what kind of support they need.
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19 Jun 2018
by Kate Morrison, Energy policy manager, Citizens Advice Scotland.
This article first appeared in the Sunday Herald on 17 June 2018.
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29 May 2018
Sam Ghibaldan responds on behalf of CAS to the Scottish Government's Climate Change bill
(This article was published in the Sunday Herald on 26 May 2018).
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6 Mar 2018
The Consumer Futures Unit of Citizens Advice Scotland has today welcomed the vision for a low-carbon Scotland contained within the Scottish Government’s third Climate Change Plan, but states that consumers must be at the heart of the proposals and policies if it is to be achieved.
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5 Mar 2018
Citizens Advice Scotland's Consumer Futures Unit (CFU) has welcomed Ofgem's decision that fuel companies will no longer be able to charge bills for gas and electricity that was used more than twelve months earlier.
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10 Oct 2017
The Consumer Futures Unit (CFU) of Citizens Advice Scotland (CAS) has responded to Nicola Sturgeon’s announcement that the Scottish government plans to set up a non-profit energy company.
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28 Jun 2017
The Citizens Advice service in Scotland has published its Energy Advice in Detail report for the year 2015-16, which shows that the most common issues again concerned billing and metering, and that suppliers are not doing enough to help those consumers who are on low incomes.
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26 May 2017
The Consumer Futures Unit of Citizens Advice Scotland is today calling for greater protection for consumers in Scotland who use ‘district heating’ schemes.
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13 Mar 2017
The Consumer Futures Unit (CFU) of Citizens Advice Scotland (CAS) has responded to the news that SSE is to increase its electricity bills by 14.9% from the 28th of April.
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8 Mar 2017
The Consumer Futures Unit has welcomed the Scottish Government’s response today to the recommendations of the Fuel Poverty Strategic Working Group and Rural Fuel Poverty Task Force.
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10 Feb 2017
Citizens Advice Scotland (CAS) has responded to the news that Scottish Power is to increase its fuel bills.
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7 Feb 2017
The Consumer Futures Unit has welcomed the news that the energy regulator Ofgem is to impose a temporary cap on prepayment energy meters.
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