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13 Sep 2019
Citizens Advice Scotland has called for a focus on customer service standards and specialist support for customers with two or three rate meters following news that SSE’s retail energy business has been acquired by OVO Energy.
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3 Sep 2019
Responding to the announcement today of the Programme for Government, Citizens Advice Scotland’s Head of Energy policy Dr Jamie Stewart said:
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11 Jun 2019
Responding to the passing of the Fuel Poverty Bill in the Scottish Parliament today, Dr Jamie Stewart, Citizens Advice Scotland’s Energy spokesperson said:
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16 May 2019
Responding to the Scottish government’s latest estimate for fuel poverty under the new definition, which shows 583,000 Scottish households defined as being in fuel poverty and 293,000 defined as in ‘extreme fuel poverty’, Jamie Stewart, energy spokesperson at Citizens Advice Scotland said:
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2 May 2019
Jamie Stewart Energy Policy Manager at Citizens Advice Scotland said:
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12 Mar 2019
The vision outlines the changing role that the energy networks in Scotland will play in the coming decade with the transition to a lower carbon, more flexible and smarter energy system.
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23 Jan 2019
Citizens Advice Scotland (CAS) has urged people in debt to seek help, following the publications of today’s Scottish Insolvency figures.
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21 Jan 2019
East Renfrewshire has been revealed as the local authority area in Scotland where people are most likely to switch energy supplier, according to new research.
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7 Dec 2018
Many working people in Scotland are routinely struggling to afford food, a new survey has found.
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11 Oct 2018
11% of Scottish households are using electric heating, which is the most expensive form of domestic fuel – three times as costly as gas.
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24 Aug 2018
Citizens Advice Scotland has responded to Scottish Power’s announcement that it will increase dual fuel energy prices for those on its standard variable tariff by 3.7%. This is Scottish Power's second price rise this year, with dual fuel prices rising by 5.5% on 1 June. It follows Ofgem's decision to increase the level of their Safeguard tariff.
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10 Aug 2018
Following the report of the UK Parliament’s British Infrastructure Group into the smart meter roll out, Citizens Advice Scotland has reiterated its call for the programme's 2020 target to be extended.
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9 Aug 2018
Citizens Advice Scotland has responded to British Gas's announcement that it will increase the price of its Standard Variable Tariff (SVT) by 3.8%, taking effect from 1 October 2018. This follows a previous price rise of 5.5% announced in April, and will affect around 3.5 million customers.
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27 Jun 2018
Citizens Advice Scotland has given a qualified welcome to the Scottish government’s Fuel Poverty Bill, published today, but we also set out ways in which more progress could be made.
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19 Jun 2018
Citizens Advice Scotland is today publishing the findings of new research into fuel poverty in Scotland, looking specifically at which households are most affected and what kind of support they need.
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19 Jun 2018
by Kate Morrison, Energy policy manager, Citizens Advice Scotland.
This article first appeared in the Sunday Herald on 17 June 2018.
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29 May 2018
Sam Ghibaldan responds on behalf of CAS to the Scottish Government's Climate Change bill
(This article was published in the Sunday Herald on 26 May 2018).
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6 Mar 2018
The Consumer Futures Unit of Citizens Advice Scotland has today welcomed the vision for a low-carbon Scotland contained within the Scottish Government’s third Climate Change Plan, but states that consumers must be at the heart of the proposals and policies if it is to be achieved.
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5 Mar 2018
Citizens Advice Scotland's Consumer Futures Unit (CFU) has welcomed Ofgem's decision that fuel companies will no longer be able to charge bills for gas and electricity that was used more than twelve months earlier.
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10 Oct 2017
The Consumer Futures Unit (CFU) of Citizens Advice Scotland (CAS) has responded to Nicola Sturgeon’s announcement that the Scottish government plans to set up a non-profit energy company.
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