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7 Nov 2019
Citizens Advice Scotland (CAS) has today welcomed an open letter from Ofgem calling for fairer treatment for customers who are left in debt when energy companies collapse.
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21 Oct 2019
Four expert energy advisers are now in post at Citizens Advice Bureaux across the north of Scotland after completing their training with Scottish and Southern Electricity Networks (SSEN).
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14 Oct 2019
Citizens Advice Scotland (CAS) has today warned that the move away from fossil fuels being used to heat homes will be hampered without significant improvements to electric heating options.
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29 Sep 2019
Citizens Advice Scotland (CAS) is encouraging consumers to shop around for energy deals despite the latest changes to the energy price cap which come into force this week.
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25 Sep 2019
Citizens Advice Scotland has today urged MSPs to ensure that progress towards tackling climate change does not put more burden on those least able to cope.
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23 Sep 2019
Citizens Advice Scotland has welcomed the Scottish Government announcement of a £30million fund for low carbon heating infrastructure.
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17 Sep 2019
Citizens Advice Scotland has welcomed the news that the UK government is to extend the roll-out of smart meter installations to 2024, adding that no part of Scotland should be left behind.
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13 Sep 2019
Citizens Advice Scotland has called for a focus on customer service standards and specialist support for customers with two or three rate meters following news that SSE’s retail energy business has been acquired by OVO Energy.
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3 Sep 2019
Responding to the announcement today of the Programme for Government, Citizens Advice Scotland’s Head of Energy policy Dr Jamie Stewart said:
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11 Jun 2019
Responding to the passing of the Fuel Poverty Bill in the Scottish Parliament today, Dr Jamie Stewart, Citizens Advice Scotland’s Energy spokesperson said:
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16 May 2019
Responding to the Scottish government’s latest estimate for fuel poverty under the new definition, which shows 583,000 Scottish households defined as being in fuel poverty and 293,000 defined as in ‘extreme fuel poverty’, Jamie Stewart, energy spokesperson at Citizens Advice Scotland said:
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2 May 2019
Jamie Stewart Energy Policy Manager at Citizens Advice Scotland said:
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12 Mar 2019
The vision outlines the changing role that the energy networks in Scotland will play in the coming decade with the transition to a lower carbon, more flexible and smarter energy system.
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23 Jan 2019
Citizens Advice Scotland (CAS) has urged people in debt to seek help, following the publications of today’s Scottish Insolvency figures.
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21 Jan 2019
East Renfrewshire has been revealed as the local authority area in Scotland where people are most likely to switch energy supplier, according to new research.
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7 Dec 2018
Many working people in Scotland are routinely struggling to afford food, a new survey has found.
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11 Oct 2018
11% of Scottish households are using electric heating, which is the most expensive form of domestic fuel – three times as costly as gas.
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24 Aug 2018
Citizens Advice Scotland has responded to Scottish Power’s announcement that it will increase dual fuel energy prices for those on its standard variable tariff by 3.7%. This is Scottish Power's second price rise this year, with dual fuel prices rising by 5.5% on 1 June. It follows Ofgem's decision to increase the level of their Safeguard tariff.
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10 Aug 2018
Following the report of the UK Parliament’s British Infrastructure Group into the smart meter roll out, Citizens Advice Scotland has reiterated its call for the programme's 2020 target to be extended.
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9 Aug 2018
Citizens Advice Scotland has responded to British Gas's announcement that it will increase the price of its Standard Variable Tariff (SVT) by 3.8%, taking effect from 1 October 2018. This follows a previous price rise of 5.5% announced in April, and will affect around 3.5 million customers.
