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12 Feb 2020
A major new report from Citizens Advice Scotland (CAS) has revealed the state of the energy market in Scotland.
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29 Jan 2020
Citizens Advice Scotland have welcomed news that Ofgem is making energy giant Ovo pay a settlement package of £8.9m for failing to bill its customers correctly.
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25 Jan 2020
Citizens Advice Scotland (CAS) is calling on people who rely on electricity to heat their homes to seek advice on how they can save on their energy bills as new figures show a jump in the number of electric-only households in fuel poverty.
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25 Jan 2020
by Dr Jamie Stewart, CAS Head of Fair Markets policy
This opinion column first appeared in the Herald newspaper on 25 January 2020.
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21 Jan 2020
Citizens Advice Scotland (CAS) is encouraging people to seek advice on energy issues, with over half a million homes in Scotland in fuel poverty.
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20 Jan 2020
Citizens Advice Scotland (CAS) is today (Monday) launching Big Energy Saving Week, revealing that the Citizens Advice network helped people save more than £200 on their energy bills on average last year.
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3 Jan 2020
Citizens Advice Scotland (CAS) is today calling for an increase in funding to help make Scottish homes more energy efficient.
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13 Dec 2019
Citizens Advice Scotland (CAS) is highlighting a service change which will affect pre-payment energy customers in the New Year. The change will affect everyone who uses a Scottish Gas top-up key or card.
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7 Nov 2019
Citizens Advice Scotland (CAS) has today welcomed an open letter from Ofgem calling for fairer treatment for customers who are left in debt when energy companies collapse.
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21 Oct 2019
Four expert energy advisers are now in post at Citizens Advice Bureaux across the north of Scotland after completing their training with Scottish and Southern Electricity Networks (SSEN).
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14 Oct 2019
Citizens Advice Scotland (CAS) has today warned that the move away from fossil fuels being used to heat homes will be hampered without significant improvements to electric heating options.
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29 Sep 2019
Citizens Advice Scotland (CAS) is encouraging consumers to shop around for energy deals despite the latest changes to the energy price cap which come into force this week.
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25 Sep 2019
Citizens Advice Scotland has today urged MSPs to ensure that progress towards tackling climate change does not put more burden on those least able to cope.
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23 Sep 2019
Citizens Advice Scotland has welcomed the Scottish Government announcement of a £30million fund for low carbon heating infrastructure.
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17 Sep 2019
Citizens Advice Scotland has welcomed the news that the UK government is to extend the roll-out of smart meter installations to 2024, adding that no part of Scotland should be left behind.
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13 Sep 2019
Citizens Advice Scotland has called for a focus on customer service standards and specialist support for customers with two or three rate meters following news that SSE’s retail energy business has been acquired by OVO Energy.
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3 Sep 2019
Responding to the announcement today of the Programme for Government, Citizens Advice Scotland’s Head of Energy policy Dr Jamie Stewart said:
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11 Jun 2019
Responding to the passing of the Fuel Poverty Bill in the Scottish Parliament today, Dr Jamie Stewart, Citizens Advice Scotland’s Energy spokesperson said:
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16 May 2019
Responding to the Scottish government’s latest estimate for fuel poverty under the new definition, which shows 583,000 Scottish households defined as being in fuel poverty and 293,000 defined as in ‘extreme fuel poverty’, Jamie Stewart, energy spokesperson at Citizens Advice Scotland said:
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2 May 2019
Jamie Stewart Energy Policy Manager at Citizens Advice Scotland said:
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