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27 Jun 2018
Citizens Advice Scotland has given a qualified welcome to the Scottish government’s Fuel Poverty Bill, published today, but we also set out ways in which more progress could be made.
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19 Jun 2018
Citizens Advice Scotland is today publishing the findings of new research into fuel poverty in Scotland, looking specifically at which households are most affected and what kind of support they need.
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19 Jun 2018
by Kate Morrison, Energy policy manager, Citizens Advice Scotland.
This article first appeared in the Sunday Herald on 17 June 2018.
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29 May 2018
Sam Ghibaldan responds on behalf of CAS to the Scottish Government's Climate Change bill
(This article was published in the Sunday Herald on 26 May 2018).
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6 Mar 2018
The Consumer Futures Unit of Citizens Advice Scotland has today welcomed the vision for a low-carbon Scotland contained within the Scottish Government’s third Climate Change Plan, but states that consumers must be at the heart of the proposals and policies if it is to be achieved.
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5 Mar 2018
Citizens Advice Scotland's Consumer Futures Unit (CFU) has welcomed Ofgem's decision that fuel companies will no longer be able to charge bills for gas and electricity that was used more than twelve months earlier.
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10 Oct 2017
The Consumer Futures Unit (CFU) of Citizens Advice Scotland (CAS) has responded to Nicola Sturgeon’s announcement that the Scottish government plans to set up a non-profit energy company.
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28 Jun 2017
The Citizens Advice service in Scotland has published its Energy Advice in Detail report for the year 2015-16, which shows that the most common issues again concerned billing and metering, and that suppliers are not doing enough to help those consumers who are on low incomes.
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26 May 2017
The Consumer Futures Unit of Citizens Advice Scotland is today calling for greater protection for consumers in Scotland who use ‘district heating’ schemes.
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13 Mar 2017
The Consumer Futures Unit (CFU) of Citizens Advice Scotland (CAS) has responded to the news that SSE is to increase its electricity bills by 14.9% from the 28th of April.
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8 Mar 2017
The Consumer Futures Unit has welcomed the Scottish Government’s response today to the recommendations of the Fuel Poverty Strategic Working Group and Rural Fuel Poverty Task Force.
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10 Feb 2017
Citizens Advice Scotland (CAS) has responded to the news that Scottish Power is to increase its fuel bills.
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7 Feb 2017
The Consumer Futures Unit has welcomed the news that the energy regulator Ofgem is to impose a temporary cap on prepayment energy meters.
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7 Feb 2017
The Extra Help Unit - based in the CAS Glasgow office – always perform well on satisfaction surveys of the people they help, but this year they’re celebrating their highest ever results.
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3 Feb 2017
Citizens Advice Scotland (CAS) has responded to the news that Npower is to increase its fuel bills.
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24 Jan 2017
The Consumer Futures Unit of Citizens Advice Scotland has today welcomed the Scottish Government’s new draft Energy Strategy, with its proposals for achieving affordable warmth and improving energy efficiency, and said it is essential that the needs of consumers are at the heart of new proposals.
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19 Jan 2017
The Consumer Futures Unit of Citizens Advice Scotland has today welcomed the vision for a low carbon Scotland contained within the Scottish Government’s third draft Climate Change Plan, but states that consumers must be at the heart of the proposals and policies if it is to be achieved.
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7 Dec 2016
The Consumer Futures Unit is holding a Rural Futures conference on Wednesday 1st February 2017 at the Hilton Grosvenor Hotel in central Edinburgh.
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6 Dec 2016
The Consumer Futures Unit of Citizens Advice Scotland has responded to the Scottish Government's latest statistics on fuel poverty that were published today, saying that the reported drop in the rate of fuel poverty in Scotland is welcomed, but that there is no room for complacency.
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24 Oct 2016
The Scottish Rural Fuel Poverty Task Force has today published its final report, making recommendations to Government and other bodies for actions to address fuel poverty in rural Scotland.
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