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  1. 18 Jan 2017

    The CFU has published a research report, SMEs awareness and experience of the water market in Scotland, prepared for the CFU by BMG Research.

    The Research report focused on areas such as SMEs awareness of competition in the market, and their experience of switching between licensed providers. It also considered ways in which the market could be improved.

  2. 18 Jan 2017

    As part of the funding to support bureaux in mitigating the impact of social security changes, we have worked with bureaux and commissioned research to understand the drivers of successful partnerships.   This is an invitation to attend a workshop that explores this in more detail.

  3. 23 Dec 2016

    Scotland’s shoppers can often experience problems when buying food and drink, according to a new report published today by Citizens Advice Scotland. 

  4. 21 Dec 2016

    New air weapons licensing laws come into force on 31 December 2016. From that date it will be an offence to own or use an air weapon without a licence, unless you are exempt. Anyone found guilty of this offence could be fined or jailed for up to 2 years.

  5. 13 Dec 2016

    A 'OneScotland' card must be replaced before 31 December 2016 for you to continue to get free bus travel.

  6. 8 Dec 2016

    A new information leaflet targeting new businesses has been published to set out how they can benefit from the water market in Scotland. The leaflet clearly explains what businesses can be charged for, and how they can switch provider.

  7. 7 Dec 2016

    Citizens Advice Scotland has said that the proposal to close half of Glasgow’s Jobcentres will impact most on those who are already struggling in the city. The charity has also said that many people will not be able to use the internet as an alternative way to access services.

  8. 7 Dec 2016

    A new fund has been set up to allow survivors of in care abuse in Scotland to access services that they need. The fund is called the In Care Survivor Support Fund.

  9. 7 Dec 2016

    The Consumer Futures Unit is holding a Rural Futures conference on Wednesday 1st February 2017 at the Hilton Grosvenor Hotel in central Edinburgh.

  10. 6 Dec 2016

    The Consumer Futures Unit of Citizens Advice Scotland has responded to the Scottish Government's latest statistics on fuel poverty that were published today, saying that the reported drop in the rate of fuel poverty in Scotland is welcomed, but that there is no room for complacency. 

  11. 2 Dec 2016

    Citizens Advice Scotland have reached a settlement with their former Chief Executive, Margaret Lynch.

  12. 28 Nov 2016

    Gable Insurance AG has gone into liquidation meaning all policies will be invalid from 16th December 2016. It is estimated there are 12,000 motor insurance policies that will be cancelled and consumers must take action to avoid breaking the law.

  13. 23 Nov 2016

    Citizens Advice Scotland has given its initial
    response to the Chancellor’s Autumn Statement, saying it brings mixed news for
    vulnerable families in Scotland.

  14. 23 Nov 2016

    Citizens Advice Scotland announces that the meeting scheduled for 23rd November 2016 for members to vote on governance changes will be rescheduled. The purpose of the changes is to bring CAS's governance arrangements into line with recognised best practice for a membership organisation and a charity in receipt of public funds.

  15. 18 Nov 2016

    From 5 December 2016 it will be against the law in Scotland to smoke in a car if there is a child present.  A ‘child’ is defined as anyone under the age of 18.

  16. 16 Nov 2016

    Research by Stirling CAB found that national assistance funerals, carried out by local authorities when no family can be traced for the deceased or the family are unable to make funeral arrangements, have increased by 24% in Scotland in the past four years. The report, Unmarked - National Assistance Funerals and the Consequences of Funeral Poverty, has been published today.

  17. 10 Nov 2016

    Concerned at headlines in the media about the impact of cuts to legal aid budgets and the introduction of Employment Tribunal fees in 2013 – volunteers at Stirling CAB decided to investigate how citizens in Stirling had been affected by comparing local evidence with national trends.

  18. 8 Nov 2016

    Nina Smith, Chief Executive of North Ayrshire Citizens Advice Service shares her journey towards creating digital change. 

  19. 28 Oct 2016

    Citizens Advice Scotland has responded to the Scottish Government’s consultation on the use of the new social security powers being devolved to Scotland. 

  20. 27 Oct 2016

    Scotland’s Citizens Advice service gave 1 million pieces of advice last year, helping over 310,000 individuals – equivalent to over 1 in every 14 adults.

    The service also put a total of £120m into the pockets of Scottish citizens, though improving their financial health by helping them to access benefits entitlements and manage debt effectively. This helped some to avoid crisis situations like poverty, debt and homelessness.


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