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  1. 21 Jan 2013

    The Chief Executive of Citizens Advice Scotland has today strongly urged MPs to vote against the UK Government’s Welfare Benefit Up-rating Bill which will go through its final stages today.

  2. 17 Jan 2013

    Evidence from bureaux shows that welfare changes are driving an increased demand for benefits advice across the country, with a knock-on effect on the ability of bureaux to be able to help their clients. As the welfare reform agenda gathers pace in 2013, we expect demand for benefit advice to increase further

  3. 14 Jan 2013

    A new report from Citizens Advice Scotland (CAS) calls on suppliers and regulators to better target help for people who have difficulty meeting the ever rising costs of heating their homes. With household energy bills now double what they were in 2004; CAS says that energy companies and the Scottish and UK Governments must do more to support struggling consumers.

  4. 9 Jan 2013

    The Chief Executive of Citizens Advice Scotland has said she is disappointed and disheartened following the passing of the second reading of the UK Government’s Welfare Benefits Up-rating Bill today. The bill will impose a three-year cap of 1% on most working-age benefits and tax credits for three years from 2013/14.

  5. 7 Jan 2013

    Citizens Advice Scotland have said too many working Scots are struggling in low-paid and unsatisfying jobs which don’t meet their financial needs and which have a negative impact on their health and relationships.

  6. 19 Dec 2012

    Over 1 million Scots are being ‘routinely ripped off’ by unfair delivery charges because of where they live, according to new evidence published today by Citizens Advice Scotland. 

  7. 10 Dec 2012

    Citizens Advice Scotland have welcomed the news that some unemployed benefit claimants are to get free bus travel – something CAS has long been calling for. But we also say the scheme should be made permanent, and extended to include all unemployed people, not just some.

  8. 10 Dec 2012

    Bus companies across Scotland will give people on benefits who are looking for work free bus travel in January 2013, following campaigning by Scottish bureaux.

  9. 10 Dec 2012

    CAS CEO Margaret Lynch has joined 45 other organisations in a letter to the Observer newspaper (9 December) on the impact of the government's autumn budget statement.

    Following on from the letter to the Independent, before the autumn statement, this letter again brings together representatives of charities, churches, trade unions as well as NGOs specifically on the issue of capping benefits.

  10. 5 Dec 2012

    The following announcements were made in the Chancellor’s autumn statement today.

  11. 5 Dec 2012

    Citizens Advice Scotland have said the Chancellor’s autumn statement will push more households into poverty, and that the Chancellor’s ‘divisive’ language adds insult to injury for those who are losing out.

  12. 3 Dec 2012

    CAS has joined more than fifty other organisations, academics, and campaigners urging Chancellor George Osborne not to push people into poverty by reducing benefits paid to the poorest. In an open letter to the Chancellor printed in The Independent on Monday (3 December 2012), Mr Osborne, who will outline spending plans in his autumn statement on Wednesday, the organisations warn that penalising the poor at a time when food and utility prices are rising would be "a tragedy for millions and a travesty for the economy".

  13. 28 Nov 2012

    Citizens Advice Scotland have welcomed reports that the government is to consider enabling a cap on ‘payday loan’ interest rates.

  14. 26 Nov 2012

    The Scottish CAB service is today launching a campaign to make sure people don’t fall victim to crisis debt through payday loans.

  15. 20 Nov 2012

    CAS has published a report commissioned from the respected Fraser of Allander Institute, into the economic benefits of the Citizens Advice Service in Scotland.

  16. 14 Nov 2012

    Citizens Advice Scotland has been working on the Energy Best Deal public awareness campaign with support from the energy regulator Ofgem and major energy companies since 2008. Energy Best Deal has now improved the confidence of over 200,000 domestic energy customers across Scotland, England and Wales to shop around, reduce their bills and get help if they are falling behind.

  17. 14 Nov 2012

    A new report by the Fraser of Allander Institute (below) has calculated that Scottish CAB advice saves the economy over £60m per year in costs that would otherwise be borne by the NHS, the benefits system and homelessness services.

    In addition, the report finds that Scottish CAB advice puts £63m back in the pockets of Scottish CAB clients, and that this money – when spent in shops and services - supports nearly 1,250 Scottish jobs, and wages of around £27m.    

  18. 9 Nov 2012

    It’s National Consumer Week 12th to 19th November and Citizens Advice Scotland are working with other consumer bodies to highlight the issue of scams.

  19. 5 Nov 2012

    CAS has developed a series of short videos that highlight aspects of the work of the Scottish CAB Service. The first to be launched is on energy: watch it and please do share with your friends. 

    More videos will be coming soon...

  20. 24 Oct 2012

    CAS have welcomed the Scottish Government's injection of cash to the Social Fund - which is the vital 'last resort' service for people who need emergency money to cover costs such as food and housing.


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