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  1. 11 Jul 2013

    Citizens Advice Scotland have said that ScottishPower need to use its profits to help people who are struggling to pay their fuel bills.

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  2. 11 Jul 2013

    Margaret Lynch CEO of Citizens Advice Scotland comments on the announcement to sell of the Royal Mail.

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  3. 10 Jul 2013

    Disabled people in Scotland are bearing the brunt of the UK government’s welfare reforms, according to Citizens Advice Scotland.

  4. 5 Jul 2013

    Glasgow Central CAB's social policy team has recently finished working on a project with local student, Aisling Clark, to produce a report looking at the experiences of clients who have been perceived as 'fit to work'.

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  5. 2 Jul 2013

    New figures published today show that one in five families in the UK can’t afford to feed their children. The research has been published jointly by Fareshare, the Trussell Trust and Tescos. 

  6. 2 Jul 2013

    Scottish CAB advisers dealt with over 1,200 cases related to Payday Loans in the last three months, according to new figures revealed today by Citizens Advice Scotland (CAS). 

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  7. 27 Jun 2013

    Citizens Advice Scotland have backed the OFT’s decision to refer the payday loans industry to the Competition Commission, over concerns about how the industry works.

     

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  8. 27 Jun 2013

    Dundee Citizens Advice Bureau met with the Low Pay Commission on the 11th June 2013 to present evidence on low pay in the city.

  9. 26 Jun 2013

    The welfare changes announced in today’s Comprehensive Spending Review (CSR) will mean more misery for vulnerable Scots, according to Citizens Advice Scotland.

  10. 6 Jun 2013

    Struggling householders can now get help from two new specialist housing advisers as a result of a strategic partnership launched today between Shelter Scotland and Citizens Advice Direct (Citizens Advice Direct is the Scottish CAB service’s telephone advice-line).

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  11. 4 Jun 2013

    ‘Unscrupulous and exploitative’ landlords are ignoring a new law which requires them to register and protect their tenants’ deposits. This is according to a motion being debated at the Scottish Parliament today, in response to a campaign by the Scottish CAB service.

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  12. 27 May 2013

    Citizens Advice Scotland want to hear from Scots who have been treated unfairly by payday loan companies in the last 6 months.  As CAB colleagues in England and Wales today publish the findings of a survey of payday loan customers there, CAS is extending the Scottish version of the survey to allow more Scots to come forward and report their negative experiences. The survey is at https://www.surveymonkey.com/r/ScotlandPDLs .

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  13. 21 May 2013

    The Patient Advice and Support Service supported 467 new clients with 1470 new enquiries from 1st January to 31st March 2013.

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  14. 15 May 2013

    On 14 May, CAS released Offline and Left Behind: Digital exclusion amongst Scotland's CAB clients. The report shows that over three quarters of clients with benefit issues say they will struggle with the UK Government's move to 'digital by default' - moving people on to applying for benefits online only - with the UK Government having a target of 80% of applicants doing so. A total of 76% of CAB clients said they would struggle to apply for a benefit online including 39% who said they could not apply online at all and so are at risk of losing their only source of income as a result.

  15. 14 May 2013

    Over three quarters of Scottish benefit claimants say they will struggle with new rules forcing them to apply for their benefits online, and so may lose their only source of income as a result.

  16. 4 May 2013

    Citizens Advice Scotland have said the government should give GPs the extra resources they need to provide evidence to people who are going through the strict new assessment test for disability benefits.

    BMA Scotland is today (04/05/13) saying that GPs have been ‘flooded’ with requests from patients who need written evidence of their medical history. This is because the government now requires ALL disabled benefit claimants to go through the new assessment system. As a result, GPs are struggling with these growing demands: some are charging their patients for this evidence, and others are refusing to provide it altogether.

  17. 4 May 2013

    Citizens Advice Scotland have said the government should give GPs the extra resources they need to provide evidence to people who are going through the strict new assessment test for disability benefits.

    BMA Scotland is today (04/05/13) saying that GPs have been ‘flooded’ with requests from patients who need written evidence of their medical history. This is because the government now requires ALL disabled benefit claimants to go through the new assessment system. As a result, GPs are struggling with these growing demands: some are charging their patients for this evidence, and others are refusing to provide it altogether.

  18. 1 May 2013

    Citizens Advice Scotland are urging Scots to join the fight against scams and fraudsters, as a new UK-wide campaign gets underway.

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  19. 25 Apr 2013

    New research finds that once all the benefits cuts and welfare changes are in place, they will amount to £1.6billion a year.

    The figures show the impact for every local authority in Scotland.

  20. 24 Apr 2013

    Citizens Advice Scotland have said the rise in the number of people using foodbanks shows the devastating impact of the government’s welfare reforms, and have called on people to consider whether such policies and their outcomes are acceptable.

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