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  1. 11 Nov 2014

    Citizens Advice Scotland has welcomed the news that the Financial Conduct Authority is to cap interest rates for payday lending. But CAS has also said that more needs to be done to protect consumers from excessive payday loan charges.

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  2. 6 Nov 2014

    The challenges of island life for CAB clients are discussed in a new video made by Uist and Barra CABs and the CAS Community Action Team.

  3. 3 Nov 2014

    Today heralds the beginning of a new doorstep crime campaign, timed to mark the start of National Consumer Week 2014. Good Neighbours Stop Rogue Traders aims to encourage neighbours, family, friends and carers to look out for those most at risk in their communities.

  4. 28 Oct 2014

    The Citizens Advice Service in Scotland, which came into being at the outbreak of the Second World War, is being celebrated this week as the charity releases figures showing overall it dealt with more than one million issues for the second year in a row.  Since it was created three-quarters of a century ago, enquiries have changed significantly.  Bureaux have gone from helping people with evacuation and ration book queries to tackling problems with benefit issues, payday loans and rogue employers.  Nonetheless the service remains as valuable and important to communities as ever, and that is being recognised by top Holyrood politicians this week as they take to twitter to say thank you and #iamcitizen. 

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  5. 20 Oct 2014

    Commenting on the news that Citizens Advice Bureaux and The Pensions Advisory Service are to provide pensions guidance from next April, Margaret Lynch, Chief Executive of Citizens Advice Scotland, said:

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  6. 16 Oct 2014

    Unscrupulous car parking operators, including those operating on behalf on major supermarkets and shopping centres, are in the sights of Citizens Advice Scotland. Their new ‘It’s Not Fine’ campaign aims to highlight bad practice and empower consumers to fight back.

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  7. 6 Oct 2014

    Last year the Scottish CAB service recorded a 79% increase in the numbers of cases related to household fuel bills.

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  8. 3 Oct 2014

    Citizens Advice Scotland has urged people to avoid using loans or credit cards when paying their fuel bills, and to instead get free financial advice from their local CAB.

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  9. 3 Oct 2014

    Thousands of sick and disabled Scots are being hit by another new benefit reform which is leaving many for months without money to pay for basics like food, fuel and housing – according to a new report by Citizens Advice Scotland.

  10. 2 Oct 2014

    Citizens Advice Scotland has welcomed the news that Wonga.com are to write off the debts of thousands of their customers – following meetings between the company and the financial regulator.

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  11. 16 Sep 2014

    Musselburgh and District CAB have designed and launched a mobile phone app to help people keep track of their finances and avoid falling into debt.

  12. 5 Sep 2014

    CAS has responded to the independent review of Personal Independence Payment (PIP), the benefit to help sick and disabled people.

    The response, based on case evidence and a survey of advisers in bureaux across Scotland, highlights the severe impact huge delays in PIP assessments are having on claimants. 

  13. 5 Sep 2014

    Citizens Advice Scotland has welcomed news that MPs have backed a bill that aims to exclude certain vulnerable groups from the ‘Bedroom Tax’ . 

  14. 27 Aug 2014

    Scots who want to take out a payday loan are being ripped off by online ‘credit brokers’ before they even get to apply for the loan - according to a new report published today (Wednesday) by Citizens Advice Scotland. 

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  15. 19 Aug 2014

    CAS has submitted evidence to the final independent review of the ESA Work Capability Assessment, carried out by Paul Litchfield.

  16. 13 Aug 2014

    Citizens Advice Scotland has today given evidence to the Scottish Parliament on the problems faced by homeless people the CAB service has seen in the last year. 

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  17. 11 Aug 2014

    Commenting on the Scottish Government announcement today that 26 projects have been awarded funding from the Scottish Government’s Emergency Food Fund, CAS Policy Manager Keith Dryburgh said,

  18. 8 Aug 2014

    Commenting on the launch of the Scottish Government's 12 point action plan on 'Tackling Pay Day Lending and Gambling in Scottish Town Centres and neighbourhoods' published today and launched at Glasgow Central Citizens Advice Bureau, Susan McPhee, Head of Policy and Public Affairs at Citizens Advice Scotland said:

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  19. 1 Aug 2014

    People who stand up to costly broadband cancellation charges are seeing their fees passed to debt collectors, finds Citizens Advice and Citizens Advice Scotland.

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  20. 31 Jul 2014

    A campaign to end unfair and unclear charges on deliveries to rural areas, with its roots in Skye and Lochalsh CAB, has won support from the UK Government.  Jo Swinson, Consumer Affairs Minister and MP for East Dunbartonshire, will launch the UK-wide statement of principles for parcel deliveries, based upon a document first drawn up by CAS, the Scottish Government and the Scottish Retail Consortium, on Thursday 31st July in Glasgow.

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