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  1. 19 Dec 2012

    Over 1 million Scots are being ‘routinely ripped off’ by unfair delivery charges because of where they live, according to new evidence published today by Citizens Advice Scotland. 

  2. 10 Dec 2012

    Citizens Advice Scotland have welcomed the news that some unemployed benefit claimants are to get free bus travel – something CAS has long been calling for. But we also say the scheme should be made permanent, and extended to include all unemployed people, not just some.

  3. 10 Dec 2012

    Bus companies across Scotland will give people on benefits who are looking for work free bus travel in January 2013, following campaigning by Scottish bureaux.

  4. 10 Dec 2012

    CAS CEO Margaret Lynch has joined 45 other organisations in a letter to the Observer newspaper (9 December) on the impact of the government's autumn budget statement.

    Following on from the letter to the Independent, before the autumn statement, this letter again brings together representatives of charities, churches, trade unions as well as NGOs specifically on the issue of capping benefits.

  5. 5 Dec 2012

    The following announcements were made in the Chancellor’s autumn statement today.

  6. 5 Dec 2012

    Citizens Advice Scotland have said the Chancellor’s autumn statement will push more households into poverty, and that the Chancellor’s ‘divisive’ language adds insult to injury for those who are losing out.

  7. 3 Dec 2012

    CAS has joined more than fifty other organisations, academics, and campaigners urging Chancellor George Osborne not to push people into poverty by reducing benefits paid to the poorest. In an open letter to the Chancellor printed in The Independent on Monday (3 December 2012), Mr Osborne, who will outline spending plans in his autumn statement on Wednesday, the organisations warn that penalising the poor at a time when food and utility prices are rising would be "a tragedy for millions and a travesty for the economy".

  8. 28 Nov 2012

    Citizens Advice Scotland have welcomed reports that the government is to consider enabling a cap on ‘payday loan’ interest rates.

  9. 26 Nov 2012

    The Scottish CAB service is today launching a campaign to make sure people don’t fall victim to crisis debt through payday loans.

  10. 20 Nov 2012

    CAS has published a report commissioned from the respected Fraser of Allander Institute, into the economic benefits of the Citizens Advice Service in Scotland.

  11. 14 Nov 2012

    Citizens Advice Scotland has been working on the Energy Best Deal public awareness campaign with support from the energy regulator Ofgem and major energy companies since 2008. Energy Best Deal has now improved the confidence of over 200,000 domestic energy customers across Scotland, England and Wales to shop around, reduce their bills and get help if they are falling behind.

  12. 14 Nov 2012

    A new report by the Fraser of Allander Institute (below) has calculated that Scottish CAB advice saves the economy over £60m per year in costs that would otherwise be borne by the NHS, the benefits system and homelessness services.

    In addition, the report finds that Scottish CAB advice puts £63m back in the pockets of Scottish CAB clients, and that this money – when spent in shops and services - supports nearly 1,250 Scottish jobs, and wages of around £27m.    

  13. 9 Nov 2012

    It’s National Consumer Week 12th to 19th November and Citizens Advice Scotland are working with other consumer bodies to highlight the issue of scams.

  14. 5 Nov 2012

    CAS has developed a series of short videos that highlight aspects of the work of the Scottish CAB Service. The first to be launched is on energy: watch it and please do share with your friends. 

    More videos will be coming soon...

  15. 24 Oct 2012

    CAS have welcomed the Scottish Government's injection of cash to the Social Fund - which is the vital 'last resort' service for people who need emergency money to cover costs such as food and housing.

  16. 22 Oct 2012

    A week-long information campaign will be launched in Edinburgh today (Monday), setting out ways that Scottish families can cut their fuel bills. It comes as a new poll finds that half of parents say rising gas and electricity bills mean they will have to spend less on Christmas this year – forcing Santa to tighten his belt.

  17. 22 Oct 2012

    Big Energy Saving Week is a major public information campaign, showing how people can take steps to cut their energy bills this winter.  For more information, drop into your local Citizens Advice Bureau or check out the website  Many bureaux are running special information events during the week and the website has an interactive map with details of timings and venues.

  18. 17 Oct 2012

    Thousands of unemployed Scots are suffering extreme hardship due to a harsh new clampdown on Jobseekers, according to a new report by Citizens Advice Scotland.

  19. 17 Oct 2012

    As welfare changes begin to affect people across the country, Citizens Advice Scotland is producing briefings outlining their impact on people across Scotland in our Voices from the Frontline series.This briefing looks at the increasing number of sanctions that have been applied to jobseekers in the past two years and the effects that they have had on claimants.

  20. 12 Oct 2012

    Citizens Advice Scotland have published mid-year figures which show that Scottish CABs are seeing more ‘crisis cases’ about fuel bills than ever before.



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