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Weekly COVID-19 data - impact on advice sought from the network

In addition to the monthly reports being published showing the impact of COVID-19 on advice sought from the Citizens Advice network in Scotland, CAS is publishing weekly data reports to track changes in the type of advice people are seeking.

This is the fourth report and covers the eight-week period until 17 May 2020. It includes data from the 59 Citizens Advice Bureaux in Scotland and the Advice for Scotland website.

Employment-related advice remains more sought-after than debt-related advice, a change from pre-COVID-19 trends.

On the public advice site, the coronavirus ‘what it means for you’ remains the most popular page but during the week beginning 11 May a spike can be seen in views of the pages about self-employment and benefits eligibility.