You are here

Water Direct - Lunchtime webinar for local authorities & debt advice organisations

Join CARF on Tuesday 25th July at 11am for a free webinar on Water Direct. Water Direct is a scheme applied by many local authorities across Scotland to collect water arrears and can cause significant financial detriment to vulnerable clients. The webinar is ideal if you want to increase your understanding of the scheme.

Lasting no more than an hour, join in to learn more about potential difficulties Water Direct can cause to people in debt. The webinar will also demonstrate how co-operating with your local Citizens Advice Bureau will support your local authority to enable clients to become debt-free without causing further financial detriment. In addition, the webinar will be a good opportunity if you were unable to attend the CAS, IRRV, and Money Advice Scotland event in March this year, or to refresh your memory on the event.

A chat facility will be available and we encourage you to participate in the discussion. The course is suitable for anyone in local authorities working in revenue collection and finance. It will also be helpful for representatives of debt advice organisations providing support, training or management.

Register your attendance now via

To help identify what area you are from and so we can share any local specific knowledge, when registering please hyphenate your surname with your Local Authority or organisation name, e.g. Audrey Cunningham-CARF.

Never tried a webinar before and need some help? Feel free to contact Audrey Cunningham, CARF Financial Inclusion Co-ordinator on 01592 765425 or

The webinar has been developed as part of the Water Debt Pilot Project run by Citizens Advice Scotland’s Consumer Futures Unit. For more information on water debt and water debt recovery practices (e.g., Water Direct), please see information below or contact

(CASnews article provided by CARF)

CAB tags