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Ewing speaks out on delivery charges, as CAS survey hit 200 replies

3 Mar 2014

Citizens Advice Scotland has welcomed Fergus Ewing’s statement today encouraging major retailers not to charge excessive delivery fees to rural areas. 

The minister’s comments come as CAS announces that exactly 200 Scottish businesses have already responded to their special survey on the issue, just a week after it was launched.

CAS Chief Executive Margaret Lynch says, 

“Exactly one week ago today we opened our survey of Scottish businesses, so they could tell us how they are affected by high delivery charges. Just after 9am this morning, we received our 200th response. 

“I’d like to thank everyone who has responded so far. The data we are getting is extremely valuable, and we will publish it in full next month.  But the survey is open until March 14, and we hope to get many more responses. The survey is at

“The Minister’s statement today is very welcome, and a sign of how widespread this campaign has become. We have talked to him a number of times about this issue and have shared with him all of the research we’ve done so far. We look forward to sharing the findings of this business survey with him too. 

“As we’ve said throughout this campaign, people in Scotland don’t want special treatment. All they want is a fair deal. We are determined to keep fighting for that.“ 


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