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Energy companies report 'shocking'

Citizens Advice Scotland has given its reaction to the report by the Competition and Markets Authority into the energy markets.

CAS consumer spokesperson Sarah Beattie-Smith says,

“We all know that the energy market isn’t working for consumers, but it’s still shocking to see loyalty being penalised in such a cynical way.

“We look forward to seeing the full findings of the CMA’s investigation into the energy market and to meaningful action being taken to make this essential market work better for consumers in Scotland.”