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Changes to the consumer service

From the 1 April 2019 the consumer service in Scotland is being provided by Advice Direct Scotland. There is a new phone number and website. Webchat is also available on the website.

Advice Direct Scotland’s Consumer Service 

Telephone: 0808 164 6000

This service is available to Scottish customers and traders, as well as to people living in England and Wales who have a complaint about a trader based in Scotland.

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