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CAS welcomes passage of Consumer Scotland Bill

Citizens Advice Scotland has welcomed the Scottish Parliament’s decision to pass the Consumer Scotland Bill.

CAS Chief Executive Derek Mitchell said:

“We look forward to working in partnership with the new body to help deliver world class outcomes for consumers.

“Consumers are vital for a strong, sustainable and inclusive economy. Through their choices, they can encourage businesses to be ethical, efficient and innovative.

“The support offered by the Citizens Advice network to people across Scotland gives them an unparalleled insight into the lived experiences of those who are often most vulnerable, to that end we are in an unequalled position to continue to identify and highlight harm to consumers in Scotland.

“With the establishment of this new body working alongside the Citizens Advice network, Scotland can have the best of both worlds on consumer policy – data-driven intelligence and understanding based on the lived experiences of people.”


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