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CAS Response to Audit Report on Universal Credit

Citizens Advice Scotland has responded to the National Audit Office report on Universal Credit.

CAS Head of Policy Susan McPhee says,

"The Scottish Citizens Advice network is well aware of the difficulties people are facing due to the roll out of Universal Credit.

“The National Audit Office report highlights many of the problems having a negative impact on individuals. We want the UK government to halt the roll out of Universal Credit until the policy and delivery issues have been fixed to prevent further unnecessary hardship."


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