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Universal Credit briefing

Since the roll out of Universal Credit (UC) began, CAS has repeatedly raised concerns about fundamental elements of the design and delivery of the UC system.

Citizens Advice Bureaux (CAB) data, including Citizen Alerts (cases from local CAB), have shown the key problem elements of UC to be; the five week wait for first payment, the digital by default system, direct deductions from payments and increasing rent arrears caused by the cycle of payment in arrears.

3 May 2019
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11 Jan 2019
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4 Jun 2018
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29 May 2018
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17 May 2018
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17 May 2018
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26 Apr 2018
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31 Jan 2018
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20 Dec 2017
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